Alexandru Manea Email & Phone Number

Liaise with lenders to obtain updates on applicant status and proactively progress mortgage applications. Review loan file for accuracy in terms of income, assets, tax returns, appraisal, title reports, and credit reports. Update clients and agents on loan status, while acquiring missing documents from clients.

In this role, I supervise the staff in day-to-day operations. I provide support and guidance to designated staff team under area of responsibility. Also, I administer the petty cash to ensure the security of client's funds.Furthermore, I ensure the processing of agreed purchases.Moreover, I monitor and ensure the health, safety, and overall well-being of clients as well as staff members.I ensure the complete payment of clients' bills by the correct person.In addition to this, I oversee the supply, storage, and administration of medicine to clients in line with prescribed instructions and SOPs.Side by side, I maintain compliance to the General Data Protection RegulationsSome prominent feats included:• Built robust relationships with clients and staff to create and maintain a positive environmental culture.• Provided top-tier support to clients with an aim to facilitate independence.Support Worker 2018 – 2021As the Support Worker, I provided support and assistance to adults with learning disabilities and complex needs according to the care plan. I meticulously updated and maintained the client budget spreadsheet to inform regarding daily allowance and ensure sufficient funds for clients.Also, I prepared daily reports on client activity and progress.Addtionally, I exercised active-listening and effective communication skills with clients to maximize the daily potential and achieve a fulfilling experience.

Shepperton, England, United Kingdom

During my time here, I receive, screen, and route phone calls to relevant personnel.I proactively answer customers' inquiries and escalate issues while ensuring to deliver best customer services.Hand in hand, I key petty cash transactions in Microsoft Excel. On a daily basis, I'm developing my understanding of financial processes and procedures.

In this tenure, I carried out daily tasks, including opening and closing register drawers for employees, dealing with customers, and maintaining stock. I forecasted stock requirement, requested items accordingly, and keyed details in the system. Also, I administered the production of food and beverage to ensure compliance to health and safety guidelines.A few key contributions included:• Supervised the crew to ensure an appropriate speed and quality of customer service.• Managed customer complaints and leveraged proven customer service practices for effective and prompt resolutions.

Cemap, Mortgages, 3

A-Levels

Gcse

GCSEs London, England