Vice President of operations at the RH-ISAC overseeing events, finance, HR, and strategic operations within the organization.

Responsible for planning and execution of RH-ISAC's portfolio of in-person and virtual events including RH-ISAC's monthly Cyber Thursday Webinar series, Regional Intelligence Workshops, CISO Executive Roundtables, and the RH-ISAC Cyber Intelligence Summit.

Executed new implementation projects by communicating with customers to identify business process, configuring the application to fit specific organizational requirements, and training key stakeholders to successfully deploy the softwareEstablished and maintained strong client relationships from sales through support

Supported development and project management of City Homepage redesignResearched MailChip API and began weekly email campaign launchGeneral web development bug fixes to WordPress site

Managed the production of business leader conference agendas for fortune 1000 executives from start to finish. Key tasks included: conducting market research and interviewing top technology and marketing officers; framing customized and compelling content to ensure high attendee engagement; partnering internally to define, build, market and sell eventsConfidently communicated with influential stakeholders - Fortune 1000 CXOs, professional thought leaders, third party sponsor account holders, governing body delegates - on expectations, guidelines, deadlines, presentation development and deliveryDemonstrated strong project, program and personnel leadership by managing complex and concurrent timelines and collaborating across departments with sales, design and operations teams to execute successful eventsWrote and edited concise copy for both digital and print marketing pieces to promote events Delivered best-in-class account management for largest sponsor organizations to fulfill entitlements

Oversaw a team of nine responsible for facilitating database management, registration concierge services, building invite pools for emerging markets, and organizing post-conference evaluationsDeveloped training structure and manual for employees; adopted by Evanta as a comprehensive tool for training, evaluation and feedbackManaged event timeline for all direct mail and e-mail marketing pieces (over 130 annual events) Implemented employee recognition award program to improve employee performance and team moral

Customized communication plans for current client assignments with project teamAssisted at public meetings and created comprehensive meeting summaries and survey feedbackContributed to development and editing of website and public information material contentInput meeting data and contract information into excel spreadsheets