Alexey Kuznetsov
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Alexey Kuznetsov Email & Phone Number

Head of CRM and CX Practice at ELMA
Location: Türkiye, Turkey 12 work roles 1 school
1 work email found @azurgames.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of CRM and CX Practice
Location
Türkiye, Turkey
Company size

Who is Alexey Kuznetsov? Overview

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Quick answer

Alexey Kuznetsov is listed as Head of CRM and CX Practice at ELMA, a with 8 employees, based in Türkiye, Turkey. AeroLeads shows a work email signal at azurgames.com and a matched LinkedIn profile for Alexey Kuznetsov.

Alexey Kuznetsov previously worked as Project Manager at Azur Games and Delivery Manager at Epam Systems. Alexey Kuznetsov holds Экономика from Санкт-Петербургский Государственный Морской Технический Университет.

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Email format at ELMA

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*@azurgames.com
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Profile bio

About Alexey Kuznetsov

I'm an experienced delivery manager with a broad spectrum of projects in which I took part:– Applications and games for mobile devices– AR/VR technologies– e-Commerce– Machine learning– Browser games for social networksExperience in the following areas:– building client relationships– people management (staffing, attrition management, succession planning, etc)– business processes management– strong experience in SCRUM, Kanban, WaterfallSAFe certified.

Listed skills include Mobile Applications, Mobile Devices, Product Management, Telecommunications, and 6 others.

Current workplace

Alexey Kuznetsov's current company

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ELMA
Elma
Head of CRM and CX Practice
Russia
Website
Employees
8
AeroLeads page
12 roles

Alexey Kuznetsov work experience

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Head Of Crm And Cx Practice

Elma

Russia

Project Manager

Current
Nov 2022 - Present

Delivery Manager

Management projects and portfolio of projects (up to 90 FTE)My responsibility included:– Building trust relationships with customers, communicating about various areas of his business, managing expectations, and reporting.– Set up and improve business processes, such as Scrum ceremonies, change and risk management processes, and metrics implementation.– People management: staffing, team development, management of relocation process, retention strategy and succession planning, finding growth points for employees.Managed projects:– Series of proof-of-concept AR/VR and machine learning projects for MS HoloLens, HTC Viva, iOS;– eCommerce projects on Sitecore Web CMS: several distributed multi-language teams up to 25 FTE, Kanban + Scrum + SoS;– Data processing for a commercial bank, microservices: 13 FTE in directly reporting + 90 FTE in people management maintenance (staffing, succession planning, etc.), customized SAFe;– Document processing, portfolio of 7 projects (from 3 to 25 FTE) 45 FTE total, Kanban + Scrum.

Sep 2017 - Nov 2022

Product Manger / Game Designer

Created and managed products (browser games) to increase the revenue of the Fotostrana social network:My responsibility included:– responsibility for financial results– cash flow and financial planning– a creation of product concept, game balance calculation– a project management– teams and outsource staff management– advertising campaign planning– analyzing the key indicators (DAU, ARPU, retention, etc.) and user patterns– communications with other teams for common marketing activities preparationSome of my products:– Series of short life (1-2 months) social games, launched 20+ games per 2 years, DAU 150K+, the total amount of users 5M+– A casual game in the “farm” genre is a deep adaptation of games like Hay Day. One of the most long-living games on the FotoStrana: 5+ years.

Oct 2014 - Jul 2017

Product Manager

Creating applications for mobile devices (iOS, Android)

Jun 2010 - Sep 2014

Senior Project Management Consultant

Jun 2008 - Apr 2009

Head Of Project Management Office

Nov 2006 - May 2008

Head Of Project Management Department

Aug 2005 - Oct 2006

System Analyst

May 2004 - Jul 2005

Head Of Department Of Mobile Services

Spic.Ru
Jun 2003 - Apr 2004

Project Manager

Sterling Group
Mar 2002 - May 2003
Team & coworkers

Colleagues at ELMA

Other employees you can reach at azurgames.com. View company contacts for 8 employees →

1 education record

Alexey Kuznetsov education

FAQ

Frequently asked questions about Alexey Kuznetsov

Quick answers generated from the profile data available on this page.

What company does Alexey Kuznetsov work for?

Alexey Kuznetsov works for ELMA.

What is Alexey Kuznetsov's role at ELMA?

Alexey Kuznetsov is listed as Head of CRM and CX Practice at ELMA.

What is Alexey Kuznetsov's email address?

AeroLeads has found 1 work email signal at @azurgames.com for Alexey Kuznetsov at ELMA.

Where is Alexey Kuznetsov based?

Alexey Kuznetsov is based in Türkiye, Turkey while working with ELMA.

What companies has Alexey Kuznetsov worked for?

Alexey Kuznetsov has worked for Elma, Azur Games, Epam Systems, Fotostrana.Ru, and I-Free Innovations.

Who are Alexey Kuznetsov's colleagues at ELMA?

Alexey Kuznetsov's colleagues at ELMA include Maksim Prokushev, Yuri Timofeev, Vladislav Sushkevich, Tatiana Miklashevich, and Thalia Savva.

How can I contact Alexey Kuznetsov?

You can use AeroLeads to view verified contact signals for Alexey Kuznetsov at ELMA, including work email, phone, and LinkedIn data when available.

What schools did Alexey Kuznetsov attend?

Alexey Kuznetsov holds Экономика from Санкт-Петербургский Государственный Морской Технический Университет.

What skills is Alexey Kuznetsov known for?

Alexey Kuznetsov is listed with skills including Mobile Applications, Mobile Devices, Product Management, Telecommunications, Agile Methodologies, Start Ups, Project Management, and Mobile Marketing.

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