• Team Development: Lead a dedicated team, providing direction, coaching, and support to promote a culture of excellence, compassion, and teamwork. • Resident Experience: Enhance the quality of life for residents through personalized care, engagement, and a focus on resident satisfaction, ensuring their well-being and contentment. • Operational Efficiency: Monitor financial performance, budgets, and resources, optimizing community resources while achieving key business objectives. • Community Building: Foster strong relationships with residents, families, and local organizations to promote Parkway Assisted Living as a trusted and caring community.

In my role as an Executive Director in Training at PACS, I led the management of staff and sales in the community, specializing in finance, food and beverage, and health services. I implemented strategies to optimize operations and enhance resident satisfaction. Additionally, I focused on developing my skills as an executive director in assisted living, preparing for future leadership roles in the industry. • Managed all staff and sales of the community• Specialized in finance, food and beverage, and health services• Developing skills as an executive director in assisted living

• Managed and coordinated all aspects of banquet set up operations, ensuring seamless execution of events ranging from intimate gatherings to large-scale functions. • Oversaw a team of dedicated staff, providing leadership, training, and guidance to ensure exceptional service delivery and efficiency in operations. • Collaborated closely with event planners, culinary teams, and other departments to ensure all client requirements were met and exceeded, resulting in highly satisfied guests and repeat business. • Implemented strategic plans to optimize resource utilization, streamline processes, and enhance productivity, leading to cost savings and improved overall performance. • Maintained high standards of quality control, cleanliness, and safety in all banquet set up areas, adhering to regulatory guidelines and company policies.

Completed a comprehensive training program at Four Seasons as a Food and Beverage Manager in Training. • Played a pivotal role in training new staff members, ensuring seamless onboarding processes. • Addressed customer concerns promptly, ensuring satisfaction and enhancing guest experiences. • Contributed significantly to the successful execution of various events, showcasing organizational and managerial skills. • Upheld Four Seasons’ commitment to delivering unparalleled service excellence throughout my tenure.

• Engaged in an enriching academic journey focusing on Luxury Management and Guest Experience during my tenure as a Master’s thesis student at Glion Institute of Higher Education. • Conducted extensive research into Global Sales through Tourism, exploring intricate nuances of luxury within the hospitality sector. • Collaborated closely with distinguished faculty and industry experts to enhance my understanding and application of industry best practices. • Developed business management and intercultural communication expertise through rigorous analysis and practical application. • Strengthened strategic thinking and problem-solving capabilities, refining skills crucial to the luxury hospitality realm. • Enthusiastic about applying the cultivated knowledge and proficiencies to make meaningful contributions to the dynamic world of Luxury Hospitality as I conclude my thesis.

• As a Client Relationship Manager at R3, a leading real estate appraiser company, my primary responsibility involved nurturing and enhancing client relationships. • Collaborated closely with clients to thoroughly understand their unique real estate appraisal requirements, ensuring personalized service delivery. • Facilitated seamless communication between internal teams and clients to ensure accurate and timely appraisal reports. • Addressed client inquiries promptly and efficiently throughout the appraisal process, ensuring client satisfaction. • Played a pivotal role in maintaining lasting client partnerships by consistently providing tailored solutions and upholding the company’s reputation for precision and professionalism. • Contributed significantly to R3’s success within the real estate appraisal industry through dedication to client satisfaction and maintaining high standards of service excellence.

• Relationship Cultivation: Established and nurtured relationships with a private school seeking assistance amid the COVID-19 pandemic, fostering collaboration and support among stakeholders. • Communication Facilitation: Engaged extensively with parents and staff members, facilitating transparent communication channels to address concerns and maintain a nurturing atmosphere for the children’s educational well-being. • Adaptation and Problem-Solving: Swiftly adapted to evolving pandemic-related challenges, employing adaptive problem-solving to ensure uninterrupted educational continuity for the children while addressing health concerns effectively. • Leadership and Safety Assurance: Took a leadership role in implementing safety protocols, prioritizing the children’s safety and well-being while ensuring a conducive educational environment conducive to their growth.

• Strategic Social Media Management: • Led the optimization of Smith Bros Realty’s digital presence and marketing strategies, focusing on the unique Las Vegas real estate market. • Developed and executed tailored social media strategies to maximize brand visibility and engagement across diverse platforms. • Content Curation and Brand Enhancement: • Curated engaging content across various social media platforms, effectively boosting brand recognition and visibility within the target market. • Collaborated with cross-functional teams to create property showcases blending aesthetic appeal with informative insights, enhancing the company’s online presence. • Innovative Marketing Initiatives: • Spearheaded impactful email marketing campaigns and designed compelling promotional materials, contributing to enhanced brand awareness and engagement. • Orchestrated local events to foster community engagement and strengthen the company’s local presence in Las Vegas. • Results-Driven Approach: • Utilized data-driven insights and creative strategies to contribute significantly to elevating Smith Bros Realty’s online presence. • Expanded the company’s influence and established it as a reputable and influential entity in the competitive Las Vegas real estate landscape.

Assisted in the creation of fundraising events to benefit the nonprofit, day-of coordination, outreaching to the public and, the creation of a digital storytelling project

As an Events Intern at the University of Nevada, Reno, my role encompassed a range of hands-on responsibilities that contributed to the successful planning and execution of various events. I collaborated closely with the events team to assist in event logistics, coordination, and promotion. I played an active role in event setup and breakdown, ensuring that venues were prepared and visually appealing. Additionally, I engaged with attendees, addressing inquiries and providing a positive guest experience. I contributed to event marketing efforts by crafting content for promotional materials, social media, and email campaigns. By maintaining detailed records and schedules, I helped ensure seamless event operations. My role also extended to assisting with vendor coordination, managing event materials, and contributing to post-event evaluations. Through these diverse responsibilities, I played a crucial part in creating memorable and successful events that positively impacted the university community.