Alexia Smith Email & Phone Number

Henderson, Nevada, United States

• Team Development: Lead a dedicated team, providing direction, coaching, and support to promote a culture of excellence, compassion, and teamwork. • Resident Experience: Enhance the quality of life for residents through personalized care, engagement, and a focus on resident satisfaction, ensuring their well-being and contentment. • Operational Efficiency: Monitor financial performance, budgets, and resources, optimizing community resources while achieving key business objectives. • Community Building: Foster strong relationships with residents, families, and local organizations to promote Parkway Assisted Living as a trusted and caring community.

Las Vegas, Nevada, United States

In my role as an Executive Director in Training at PACS, I led the management of staff and sales in the community, specializing in finance, food and beverage, and health services. I implemented strategies to optimize operations and enhance resident satisfaction. Additionally, I focused on developing my skills as an executive director in assisted living, preparing for future leadership roles in the industry. • Managed all staff and sales of the community• Specialized in finance, food and beverage, and health services• Developing skills as an executive director in assisted living

Las Vegas, Nevada, United States

• Managed and coordinated all aspects of banquet set up operations, ensuring seamless execution of events ranging from intimate gatherings to large-scale functions. • Oversaw a team of dedicated staff, providing leadership, training, and guidance to ensure exceptional service delivery and efficiency in operations. • Collaborated closely with event planners, culinary teams, and other departments to ensure all client requirements were met and exceeded, resulting in highly satisfied guests and repeat business. • Implemented strategic plans to optimize resource utilization, streamline processes, and enhance productivity, leading to cost savings and improved overall performance. • Maintained high standards of quality control, cleanliness, and safety in all banquet set up areas, adhering to regulatory guidelines and company policies.

Westlake Village, California, United States

Completed a comprehensive training program at Four Seasons as a Food and Beverage Manager in Training. • Played a pivotal role in training new staff members, ensuring seamless onboarding processes. • Addressed customer concerns promptly, ensuring satisfaction and enhancing guest experiences. • Contributed significantly to the successful execution of various events, showcasing organizational and managerial skills. • Upheld Four Seasons’ commitment to delivering unparalleled service excellence throughout my tenure.

Montreux, Vaud, Switzerland

• Engaged in an enriching academic journey focusing on Luxury Management and Guest Experience during my tenure as a Master’s thesis student at Glion Institute of Higher Education. • Conducted extensive research into Global Sales through Tourism, exploring intricate nuances of luxury within the hospitality sector. • Collaborated closely with distinguished faculty and industry experts to enhance my understanding and application of industry best practices. • Developed business management and intercultural communication expertise through rigorous analysis and practical application. • Strengthened strategic thinking and problem-solving capabilities, refining skills crucial to the luxury hospitality realm. • Enthusiastic about applying the cultivated knowledge and proficiencies to make meaningful contributions to the dynamic world of Luxury Hospitality as I conclude my thesis.

Las Vegas, Nevada, United States

• As a Client Relationship Manager at R3, a leading real estate appraiser company, my primary responsibility involved nurturing and enhancing client relationships. • Collaborated closely with clients to thoroughly understand their unique real estate appraisal requirements, ensuring personalized service delivery. • Facilitated seamless communication between internal teams and clients to ensure accurate and timely appraisal reports. • Addressed client inquiries promptly and efficiently throughout the appraisal process, ensuring client satisfaction. • Played a pivotal role in maintaining lasting client partnerships by consistently providing tailored solutions and upholding the company’s reputation for precision and professionalism. • Contributed significantly to R3’s success within the real estate appraisal industry through dedication to client satisfaction and maintaining high standards of service excellence.

Henderson, Nevada, United States

• Relationship Cultivation: Established and nurtured relationships with a private school seeking assistance amid the COVID-19 pandemic, fostering collaboration and support among stakeholders. • Communication Facilitation: Engaged extensively with parents and staff members, facilitating transparent communication channels to address concerns and maintain a nurturing atmosphere for the children’s educational well-being. • Adaptation and Problem-Solving: Swiftly adapted to evolving pandemic-related challenges, employing adaptive problem-solving to ensure uninterrupted educational continuity for the children while addressing health concerns effectively. • Leadership and Safety Assurance: Took a leadership role in implementing safety protocols, prioritizing the children’s safety and well-being while ensuring a conducive educational environment conducive to their growth.

Las Vegas, Nevada, United States

• Strategic Social Media Management: • Led the optimization of Smith Bros Realty’s digital presence and marketing strategies, focusing on the unique Las Vegas real estate market. • Developed and executed tailored social media strategies to maximize brand visibility and engagement across diverse platforms. • Content Curation and Brand Enhancement: • Curated engaging content across various social media platforms, effectively boosting brand recognition and visibility within the target market. • Collaborated with cross-functional teams to create property showcases blending aesthetic appeal with informative insights, enhancing the company’s online presence. • Innovative Marketing Initiatives: • Spearheaded impactful email marketing campaigns and designed compelling promotional materials, contributing to enhanced brand awareness and engagement. • Orchestrated local events to foster community engagement and strengthen the company’s local presence in Las Vegas. • Results-Driven Approach: • Utilized data-driven insights and creative strategies to contribute significantly to elevating Smith Bros Realty’s online presence. • Expanded the company’s influence and established it as a reputable and influential entity in the competitive Las Vegas real estate landscape.

Reno, Nevada Area

Assisted in the creation of fundraising events to benefit the nonprofit, day-of coordination, outreaching to the public and, the creation of a digital storytelling project

Reno, Nevada Area

As an Events Intern at the University of Nevada, Reno, my role encompassed a range of hands-on responsibilities that contributed to the successful planning and execution of various events. I collaborated closely with the events team to assist in event logistics, coordination, and promotion. I played an active role in event setup and breakdown, ensuring that venues were prepared and visually appealing. Additionally, I engaged with attendees, addressing inquiries and providing a positive guest experience. I contributed to event marketing efforts by crafting content for promotional materials, social media, and email campaigns. By maintaining detailed records and schedules, I helped ensure seamless event operations. My role also extended to assisting with vendor coordination, managing event materials, and contributing to post-event evaluations. Through these diverse responsibilities, I played a crucial part in creating memorable and successful events that positively impacted the university community.

Master Of Science - Ms, Luxury Management And Guest Relations

Activities and Societies: Graduate Class Student LeadCourses related to Talent Management, Data Analytics, and Economics of Luxury Goods

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Associated Students of the University of Nevada, Alpha Xi Delta, Residential Life, Communities in SchoolsMinors.

Associate'S Degree, French Language And Literature

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Alpha Xi Delta, Residential Housing Association, Autism Speaks