Maintained performance for a portfolio of accounts, ensuring customer satisfaction and engagement Utilized analytical skills and hospitality systems knowledge to review customers in the region, proactively managing them to optimize engagement and upsell opportunities.Implemented data-driven sales strategies, resulting in a 3% increase in B2B sales. Leveraged advanced Excel skills to analyze customer data, identifying upsell opportunities and tailoring. product offerings to individual client needs, leading to a 5% improvement in customer retention.Generated detailed sales reports using Excel, enabling data-driven decision-making and improving sales team performance by 6%

The implantation of a business analytic system, Microsoft Excel, and adjusting to new technology to help serve and increase time management in assisting customers. While maintaining the representation of the company by usingsales and marketing skills to build customer relationships and establishing great customer service. Developing a great relationship with the company managers by responding to specific requests, having time management skills,and leading at the top for sales.

Facilitated helping 25 to 100 customers per day with merchandise, Hydration safety, and food service. Managing two food stands as well as taking the lead in the kitchen with serving, transporting products, and displaying excellent customer service by solving any issues with food and ensuring food is properly prepared and served to the customers in a timely manner. Due to my excellent customer service, I was recognized for my service by the kitchen manager as well as earning over $100 in tips in one consecutive day.

Monitored the theaters maintaining a clean and safe environment for all customers. Assisting 20 to 200 customers with buying tickets, checking in customers, serving food and beverages, and guiding customers to theater locations. Administered building displays and maintained them during their allotted time on the sales floor. As well as closing the kitchen, theaters, and sales floor.