Alexia Lear Email & Phone Number

• Excellent customer service skills, confidence interacting with both colleagues and customers
• Trained service leader, taking on the role as Acting Manager on the fashions floor, dealing with customer complaints, delegating tasks and ensuring shop floor standards are being kept
• Run a series of training sessions on my own to over 30 partners, receiving great feedback from my peers on my communication and teaching skills

London, England, United Kingdom

• General admin tasks including diary management, setting and minuting meeting agendas, maintaining databases, booking taxis, hotel rooms and couriers and ordering books and point of sale materials
• Attended and assisted with events and book launches, dealing with authors, gatekeepers and other external stakeholders
• Executed important research tasks including enquiring with venues for events and launches and finding influencers for social media contacts lists
• Worked closely with creators with confidence and discretion, organising free content and PR boxes of which I often researched and curated myself
• Confident using Publishing and Marketing software including Biblio, Umbraco, Amazon Vendor Central, Sprout Social
• Designed marketing assets using Adobe Suite, including Amazon A+ pages, social media posts, event invites and posters, sell-in slides pitched to customers

Level 3, Publishing, Distinction

A Level, English Language And Literature, Business Studies And Media Studies, A* A B

Activities and Societies: Head Prefect of Upper School 2021-2022

Gcse, 9-7 (A** - A)

12 GCSE’s including chosen subjects of Further Mathematics, Product Design, Music, Geography and Spanish