Onboarding Executive
Current- Managing the onboarding process for new customers through the Validation process- Managing all incoming contact from new customers via email and phone in order to onboard them on our platform - Leading activities to carry out ongoing checks with the Charity Commission and Companies House on charity customers- Owning customer issues and working closely with the technical team to ensure the issues are resolved appropriately- Working as a product owner to support the development… Show more - Managing the onboarding process for new customers through the Validation process- Managing all incoming contact from new customers via email and phone in order to onboard them on our platform - Leading activities to carry out ongoing checks with the Charity Commission and Companies House on charity customers- Owning customer issues and working closely with the technical team to ensure the issues are resolved appropriately- Working as a product owner to support the development of new products and features in conjunction with the technical team Show less