Sales:• Receive and implement training on best practices and sales strategies to prospect potential ticket buyers through phone calls, emails, and in person meetings.• Completes required tasks and documentation in an efficient manner to obtain a goal of 75+ outbound phone calls per day.• Utilized the sales training to accomplish individual and team goals during off-season events. Community:• Communicate with team partners and colleagues to establish community initiatives of hosting under-served youth to each home game. • Help provide financial avenues towards our Quakes Foundation through player-worn equipment sales and silent auctions. • Research and connect with San Jose organizations who help our under-served communities on partnerships.

While working at Walt Disney I gained a lot of experience in a customer serviced based role and these are a few of the things I did while interning with this company: - Delivered daily guest service in Fortune 100 Company- Actively displayed the “Four Keys” of the Walt Disney Company: Safety, Courtesy, Show, and Efficiency - Perform excellent verbal and written communication skills - Demonstrate guest service skills in high volume area - Demonstrate problem solving and decision making skills on a daily basis - Ability to manage multiple tasks and work well under pressure in a high-volume, fast paced work environment

Working at Steve Madden I did different tasks throughout the years of working there, I started as a sales associate and worked my way up to a sales manager. Some of the tasks I did while working there were: - Monitor sales staff performance to ensure goals are met- Provide staff with assistance in performing difficult or complicated duties - Hire, train, and evaluate personnel - Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services - Plan and prepare work schedules, and assign employees to specific duties- Inventory stock and reorder when inventories drop to specific levels- Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy