Alexis Thomas

Alexis Thomas Email and Phone Number

Implementation Specialist @ Safelite
Houston, TX, US
Alexis Thomas's Location
Houston, Texas, United States, United States
Alexis Thomas's Contact Details

Alexis Thomas work email

Alexis Thomas personal email

n/a
About Alexis Thomas

Customer service professional with 8 years of experience in both B2B and B2C environments, proficient in handling high-volume inbound calls and resolving customer issues. Adept at using SAP and Microsoft Office applications to ensure seamless customer support and efficient problem resolution.

Alexis Thomas's Current Company Details
Safelite

Safelite

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Implementation Specialist
Houston, TX, US
Employees:
13
Alexis Thomas Work Experience Details
  • Safelite
    Implementation Specialist
    Safelite
    Houston, Tx, Us
  • Texas Global Consulting
    Human Resources Recruiter
    Texas Global Consulting Jan 2024 - Present
    San Antonio, Texas Metropolitan Area
    Dedicated and results-driven professional with 4 years of experience in recruitment and human resources management. Proven track record of sourcing top talent, implementing effective hiring strategies, and fostering positive employee relations. Sourced candidates through online job postings, resume databases, and professional networking sites. Screened resumes, conducted phone interviews, and scheduled in-person interviews with qualified candidates. Lead all aspects of recruitment, including sourcing candidates, conducting interviews, and negotiating job offers. Utilize various recruiting channels, including job boards, social media, networking events, and employee referrals, to identify potential candidates.Build and maintain relationships with hiring managers to understand their staffing needs and priorities.
  • Safelite
    Implementation Specialist
    Safelite Jul 2023 - Present
    Tulsa, Oklahoma, United States
    Billing for products and services, configuring and troubleshooting software, and helping customers and users with satellite software and billing. Processing referral’s based on set client rates, and the being the liaison between customer and client, negotiating exceptions and finalizing pricing request.
  • Gladius Transport Ltd.
    Freight Broker
    Gladius Transport Ltd. Apr 2019 - Oct 2023
    Houston, Texas, United States
    As a freight broker I am a professional who acts as an intermediary between shippers, and carriers, while Actively acquiring new carrier relationships to expand the company's network and capacity.I was responsible for Negotiating freight rates and terms with carriers to ensure competitive pricing and maximizing profits. Coordinating shipments, including booking, scheduling, and tracking, to meet customer requirements and delivery deadlines.Collaborating with shippers to understand their freight needs and provide customized transportation solutions.Managing transportation logistics, including routing, mode selection, and carrier selection, to optimize efficiency and minimize costs.Resolved issues and addressed concerns related to shipments, such as delays, damages, and shortages, in a timely and effective manner.Utilized freight brokerage software and systems to manage load postings, carrier selection, and documentation.Maintained accurate records of transactions, contracts, and communications with carriers and shippers.Provide exceptional customer service and support to build long-term relationships and foster repeat business.Stayed informed about industry trends, regulations, and market conditions to identify opportunities and mitigate risks.
  • Jewish Community Center
    Teaching Assistant
    Jewish Community Center Feb 2023 - Jul 2023
    Houston, Texas, United States
    As A preschool teacher at Bertha Alyce I am responsible for creating a safe and engaging learning environment for young children (usually between the ages of three and five). We plan and implement age appropriate curriculum, also communicate with parents or guardians, work collaboratively with other teachers and staff, and ensure the overall well-being of our students.
  • Micheals Arts & Crafts
    Customer Experience Manager
    Micheals Arts & Crafts Aug 2020 - Mar 2021
    As the Customer Experience Manager at Micheals I was responsible for ensuring that customers had a positive experience across all touchpoints within the company. I worked to improve customer satisfaction, retain loyalty program quotas, and retention by analyzing customer feedback and making necessary changes to processes and procedures. In addition to my other Responsibilities included developing and implementing customer service policies within the staff, training and monitoring customer interactions. Which in turn increased my communication and problem-solving skill sets.
  • Project Eva
    Human Resources Business Partner
    Project Eva Feb 2019 - Aug 2020
    South Carolina, United States
    As the Human Resources Partner for Project Eva I was responsible for supporting the company's overall HR strategy by providing HR consultation and advice to the CEO and employees. I managed employee relations, recruitment, and retention efforts and assisted in developing and implementing HR policies and procedures. My role required excellent communication, problem-solving, and analytical skills, as well as knowledge of HR laws and regulations. I was promoted organically from Sr. Account Manager. Within One month of the role I was recognized by the firms brokerage, Cydcor in their monthly company magazine as top recruiter of the month in my division.
  • Project Nia, Inc.
    Account Manager
    Project Nia, Inc. Jan 2018 - Feb 2019
    San Antonio, Texas Metropolitan Area
    At Project nia I enetered the company as a Entry level Account Manger. As an account manager my responsiblities included managing and maintaining relationships with clients. I was the primary point of contact for clients, to ensuring customer satisfaction and retention. I also collaborated with team Managers to help train, and promote new hires. I ensured the timely delivery of products and services from our partner At&t, as I was managed relations in sales and marketing efforts to promote their promotions.

Alexis Thomas Education Details

  • Lamar Consolidated High School
    Lamar Consolidated High School

Frequently Asked Questions about Alexis Thomas

What company does Alexis Thomas work for?

Alexis Thomas works for Safelite

What is Alexis Thomas's role at the current company?

Alexis Thomas's current role is Implementation Specialist.

What is Alexis Thomas's email address?

Alexis Thomas's email address is al****@****ite.com

What schools did Alexis Thomas attend?

Alexis Thomas attended Lamar Consolidated High School.

Who are Alexis Thomas's colleagues?

Alexis Thomas's colleagues are Franco A. Tavera, Jada Perez, Mckenna Kinsel, Angelica Hernandez, Catalyna Mata, Rodolfo Perez, Jade Calegory.

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