Alexis Wickham Email and Phone Number

1. Aligning Employee Performance with Organizational Goals2. Countering Bias in the Workplace for HR3. Fostering a Coaching Culture4. Interpersonal Communication and Conflict Resolution Skills5. Effective Hiring and Interviewing6. Addressing Workplace Behavior Issues

The Registered Behavior TechnicianTM (RBT®) is a paraprofessional who practices under the close, ongoing supervision of a BCBA, BCaBA, or FL-CBA. The RBT is primarily responsible for the direct implementation of behavior-analytic services.

A mental health professional is a health care practitioner or community services provider who offers services for the purpose of improving an individual's mental health or to treat mental illness. This broad category was developed as a name for community personnel who worked in the new community mental health agencies begun in the 1970s to assist individuals moving from state hospitals, to prevent admissions, and to provide support in homes, jobs, education and community. These individuals… Show more A mental health professional is a health care practitioner or community services provider who offers services for the purpose of improving an individual's mental health or to treat mental illness. This broad category was developed as a name for community personnel who worked in the new community mental health agencies begun in the 1970s to assist individuals moving from state hospitals, to prevent admissions, and to provide support in homes, jobs, education and community. These individuals (i.e., state office personnel, private sector personnel, and non-profit, now voluntary sector personnel) were the forefront brigade to developing programs, which today may be referred to by names such as supported housing, psychiatric rehabilitation, supported or transitional employment, sheltered workshops, supported education, daily living skills, affirmative industries, dual diagnosis treatment, individual and family psychoeducation, adult day care, foster care, family services and mental health counseling. Show less

1. Designed the customer support policy, built knowledge database, and utilized all available tools and procedures to resolve customer issues. 2. 40+ account case load for hands-on marketing training.3. Generated brand unique software to implement end-user friendly training and reference materials.

Provided customer service for a large volume of internal and external customers, resulting in high satisfaction ratings and multiple commendations from happy patrons2. Conducted highly accurate data entry 3. Multitasked to complete an assortment of essential administration functions, such as filing, collation, to insure the smooth operation all office systems

Provided phone support to 4000+ hair salons nationwide 2. Monitored and provided support on software issues from 16 direct reports 3. Initiated reorganization and maintenance of user manuals for point of sale software launch.4. Recreated software errors and worked to resolve issues with software programmers5. Communicated all known issues to Director of IT Department and Supervisor in weekly presentations