Alexis Caron Email & Phone Number

London Area, United Kingdom

- Operational Support: Providing support for retail inquiries, document management, and onboarding- Communication: Ensuring clear communication with retail teams and global / regional- Process Improvement: Training and up-keeping new operational processes and tools- Health & Safety: Maintaining compliance with Health & Safety policies and procedures- Loss Prevention: Improving processes by analysing and training the retail team to improve results- Retail Coaching: Supporting Retail Managers and Team in daily operations and answering any enquiries

- Merchandise Handling & Inventory Management: Receiving and transferring merchandise, overseeing inventory, and leading cycle counts.- Operational Coordination: Liaising with Head Office for maintenance, IT, and Visual Merchandising.- Training & Leadership: Conducting training for new managers and staff, and acting as store manager when needed.- Health & Safety: Leading quarterly reviews and evacuation. - Store Projects: Supported new store openings, closing & relocating, focusing on operational setup. - Content Creation: Participating in in-house videos for educational and training purposes.

London, United Kingdom

- Customer Service: Hosting customers in high-end Aēsop stores across the UK and Paris and Providing tailored and technical solutions to meet customer needs- Product Expertise: Developing deep knowledge of Aesop’s values, products, and operations- Performance Tracking: Managing personal and team KPIs, along with updating store sales reports- Operational Management: Overseeing inventory, product ordering, Visual Merchandising, and banking procedures.*Online Coordinator position during the COVID-19 pandemic (10 months)

London, United Kingdom

- Team Management: Led, trained, and scheduled a team of 6- Supplier Negotiation: Negotiating with suppliers and finding new ones in order to broaden our offer- Operational Oversight: Supervised product ordering, inventory control, and record-keeping.- Hands-On Duties: Performed chef and barista responsibilities.*This role included a secondment into a full management role from May to Dec 2016

Région De Lyon, France

- Credit Request Management: Oversaw and reviewed non-conforming credit requests, assessing associated risks.- Effective Communication: Liaised with partnership organizations to address and resolve credit queries

Région De Lyon, France

- Database Management: Established and maintained a detailed client and prospect database- Rebranding Initiatives: Drafted a new website and sales brochure for rebranding efforts- Targeted Campaigns: Developed and executed tailored mailing, faxing, and emailing campaigns.- Trade Show Participation: Organised and took part in trade shows- Market Analysis: Produced reports on market share and industry competition- Team Development: Managed and trained new apprentices

Bachelor Marketing & Business Management, Business Administration And Management, General

Activities and Societies: Sales negotiation & management of customer/supplier relations, Team and project management, Marketing.

Two-Year Technical Sales Representative Degree, Business Administration And Management, General

Activities and Societies: Negotiation, Management, Industrial technologies, Communication, Law & EconomicsStudies performed alternating.

Scientific A-Levels, Physical Sciences

Specialty : Engineering sciences (Mechanic, Chemistry, Physic, Electronic, Computer science)