Alexis Prego Email & Phone Number

Dallastown, Pa, Us

Argentina

Buenos Aires, Argentina

• Assisted the Customer Care team to prepare pre-trip documents for upcoming client trips• Wrote and posted content for company blog, newsletter, and social media channels• Managed inventory of pre-trip literature and branded merchandise for clients and tour providers

Remote

• Answered customer questions or complaints via using Zendesk and a shared phone line• Assisted customers experiencing problems when placing orders on the company’s website and escalated problems to other departments when necessary

Prague, Czech Republic

• Gave tours of Prague’s historical center and Prague Castle to groups of 1 - 45 people from all over the world

West Conshohocken, Pa

• Managed all aspects of Graphic Design Dept. while Graphic Designer was on maternity leave• Designed and prepared packaging files to go to overseas vendors• Reviewed and approved packaging strike offs from overseas vendors• Photographed product for company catalogs and customers’ websites• Created mock ups of packaging and products for sales team

Wayne, Pa

• Designed wallpaper sample book covers and interior graphics using various Adobe programs• Mapped wallpapers into roomsets for use in sample books and color adjusted print proofs• Worked with project manager to satisfy customers’ file requests and to create book indexes• Converted AVA pattern files into files appropriate for use in book graphics and company websites• Scanned in original artwork using large format scanner• Supported designers by cleaning scanned files and masking rough color separations in designs

Support designers by cleaning and masking out designsSupport graphics team by masking out sample rooms

Assist head print designer with sending fabric orders and corrections to overseas mills for apparel line within AnthropologieScan in original artwork and fabrics and put into correct repeat and size in order for patterns to be produced in standard sizesPrepare color cards for prints for overseas millsHang and check strike offs for correct repeat and colors

Measured and cut fabric for customers, returned fabric, ribbons, and trims to proper locations after cuttingAssisted customers with questions, locating products, special ordering products, and design decisionsDemonstrated strong organizational skills and attention to detail by maintaining order of fabrics, ribbons, and trims