Customer Care Consultant
CurrentSales and customer support team contributor for ultraluxury boutique tour operator in Latin America and Europe. Manage and advance daily sales pipeline, design and present custom sales proposals to clients and agents for up to $1 million in gross monthly revenue. Assist clientéle of high net worth individuals to provide extensive personalized recommendations for lodging and dining, private transportation and touring, overall journey preparation and on-call support during travel. Recommend and implement operational improvements to small, growing business.