Alex Mwansa Email & Phone Number

Johannesburg, Gp, Za

Johannesburg, Gp, Za

Johannesburg Metropolitan Area

Johanesburg

• Content Creation: Create SEO-optimized content for websites and social media, ensuring it's engaging and aligns with brand voice.• Social Media Management: Plan and execute Facebook, Instagram, Tik Tok, Twitter and LinkedIn campaigns, managing content calendars, and fostering audience engagement through timely engagement.• Website Management: Maintain website appearance and traffic by regularly updating content and maintaining on-page and off page SEO practises.•… Show more • Content Creation: Create SEO-optimized content for websites and social media, ensuring it's engaging and aligns with brand voice.• Social Media Management: Plan and execute Facebook, Instagram, Tik Tok, Twitter and LinkedIn campaigns, managing content calendars, and fostering audience engagement through timely engagement.• Website Management: Maintain website appearance and traffic by regularly updating content and maintaining on-page and off page SEO practises.• Community Management: Cultivate relationships with relevant social media communities and influencers, encouraging user engagement and brand advocacy.• Brand Strategy: Develop and execute brand-aligned digital strategies, keeping abreast of industry trends and competitor activities.• Customer Service: Provide attentive and professional customer support, addressing inquiries and feedback across social media and website channels.• Performance Reporting: Analyze website and social media metrics using tools such as Google Analytics and Meta Business Suite to deliver insightful reports, informing strategic decision-making for future campaigns.•Ad Campaign Management: Strategically plan and optimize paid ad campaigns, leveraging targeting options for maximum ROI and conversion rates. Show less

South Africa

• Formulated and executed robust community management strategies, fostering a vibrant digital community around the brand and amplifying engagement within target audiences.• Oversaw content regarding the companies internal website, ensuring it remained dynamic and relevant, effectively bolstering internal communication.• Facilitated seamless collaboration with cross-functional teams, leveraging their insights, feedback, and suggestions to enhance the community's resonance with… Show more • Formulated and executed robust community management strategies, fostering a vibrant digital community around the brand and amplifying engagement within target audiences.• Oversaw content regarding the companies internal website, ensuring it remained dynamic and relevant, effectively bolstering internal communication.• Facilitated seamless collaboration with cross-functional teams, leveraging their insights, feedback, and suggestions to enhance the community's resonance with the organization.• Utilized data analysis to derive valuable insights into community metrics, including engagement rate and user growth, which provided intelligence for strategic decision-making.•Maintained awareness of the latest technology trends and proposed actionable implementation strategies for internal adoption, facilitating the integration of technology and staying ahead in the digital landscape.• Effectively communicated and briefed agencies and stakeholders on digital objectives, ensuring alignment with organizational goals which enhanced collaboration and empowered stakeholders to make informed decisions leading to success. Show less

City Of Johannesburg, Gauteng, South Africa

• Developing digital content for all social platforms, educating the brand social community about website hosting, network usage, email services & other products.• Leveraging social media for corporate & marketing objectives. • Managing the strategy and publishing around the company's social media content to ensure that all publications are well executed.• Engaging with followers within the social media community via social interaction to stimulate engagement.•… Show more • Developing digital content for all social platforms, educating the brand social community about website hosting, network usage, email services & other products.• Leveraging social media for corporate & marketing objectives. • Managing the strategy and publishing around the company's social media content to ensure that all publications are well executed.• Engaging with followers within the social media community via social interaction to stimulate engagement.• Managing the company's blog website using the in house CMS and suggesting any improvements for modules to enhance the web content editing experience. Show less

City Of Johannesburg, Gauteng, South Africa

• Resolved technical challenges related to connectivity, website, and email hosting through prompt email, telephone, and Live Chat support, ensuring seamless operations for clients and their online presence.• Streamlined website setup, domain management, and database operations, enhancing clients' online visibility and bolstering their web presence in an efficient and effective manner.• Demonstrated exceptional problem-solving skills by identifying and escalating issues to… Show more • Resolved technical challenges related to connectivity, website, and email hosting through prompt email, telephone, and Live Chat support, ensuring seamless operations for clients and their online presence.• Streamlined website setup, domain management, and database operations, enhancing clients' online visibility and bolstering their web presence in an efficient and effective manner.• Demonstrated exceptional problem-solving skills by identifying and escalating issues to senior personnel when necessary, ensuring swift resolution and client satisfaction.• Showcased technical expertise in configuring web applications and associated tools like WordPress, cPanel, Outlook, WHM, and FileZilla, optimizing the performance of web assets for clients and their end-users. • Employed a methodical approach to pinpointing root causes of web hosting and connectivity issues to support the development and server admin teams. Show less

Diploma, Information Technology Management

This Diploma in Information Technology Management covers the fundamental role IT plays in both the structure and control of modern.

National Senior Certificate