Alex Robin Email & Phone Number

As a highly skilled and customer-centric professional with over 10 years of experience which specializes in collecting, processing, delivering critical business information to specific verticals, re-engineering concept, Business strategies and handling global clients. My expertise lies in Business Process Improvement and creating opportunities within the assigned verticals which includes solutions to products, services and creating proposal. Through my experience, I have become adept in overseeing a wide variety of operational responsibilities to ensure outstanding client servicing and achieving organization goals. My proven dedication to optimizing operational success and sales expansion in the Service industry, along with my acute ability to provide an exceptional level of client service.Adept in managing daily operations of various activities and ensure adherence all Operational Procedures and guidelines, ensuring quality standards to promote repeat business. Successfully orchestrating in defining the company Mission & Vision, designing & implementing processes, systems & procedures also which combines significant elements of sales, business development, marketing and solution building for high-value customers to generate significant revenue growth. Cultivating and sustaining excellent relationships with customers, carefully assessing their needs and surpass their expectations.I am an excellent communicator across allhierarchical levels and team player with effective leadership, quick-learner with sound decision making, problem solving, and interpersonal skills, together with a bottom-line business focus and a results-driven “CAN DO” attitude individual.I have consistently followed expected quality standards as set by the management. Efficient and effective time management skills, adhering to turn around time and extremely composed under pressure with an ability to adapt to diverse situations with ease and deliver results.Being Goal-oriented & thinking forward is what my role demands, and my personality matches up with this demand very well. I am often appreciated for my strong quantitative skills, attention to detail and quick learning.

Listed skills include Business Analysis, Requirements Analysis, Team Management, Market Research, and 16 others.