Ali El Sayed Email & Phone Number

Dubai

General Accountant 10/2012 – Till dateDubai Refreshment Pepsi Cola Bottler P.J.S.C - UAE▪ Provided trainings to employees in UAE on SAP System.▪ Pioneered web-based filing of Sales and Use Taxes resulting in improved efficiency and reduced workload.▪ Managed month end close processes streamlining the process from 4 to 2 days to meet corporate requirements.▪ Prepared, analyzed and presented financial statements to management team.▪ Completed monthly reconciliations including all bank accounts, inter-company and accrual accounts.▪ Daily responsibilities of uploading cash journals, tracking over and shorts, and adjustments into Excel spreadsheets from the nightly packet, calculating taxes, verifying banks▪ Period ending responsibilities of account reconciliation, counting, inputting and tracking inventories▪ Stepped into the role of Systems Manager of the managing systems, and provided leadership to the Front Desk by creating a complete manual for the financial operations and cash handling policies▪ Department achieved the more than one award for ▪ Managed and safeguarded main cash funds, cheques and credit cards up to AED 5 million.

Dubai

Responsible for receiving and directing visitors and incoming telephone calls.▪ The first point of contact with visitors and customers, always representing the company in a professional manner.▪ Operate single/multiple telephone switchboards.▪ Sort and distribute mail.▪ Maintain visitors log and notify personnel of visitor arrival.▪ Perform various facilities duties including office supply orders, business cards, letterhead etc.

Abu Dhabi, United Arab Emirates Yas Island

Responsible in receiving and directing visitors and incoming telephone calls and acts as the first point of contact with visitors and customers.Responsible in collecting and verifying required documents such identity cards, passport copies, and other related documents.Responsible in handling and maintaining the cash float or cash register. Processes payments either by cheque or cash.Handles customer or guest’s complaints in a timely and respectful manner. Relays and escalates customer issues to superiors when necessary.Operate a single or multiple position telephone switchboards.Sort and distribute mail.Maintain visitors log and notify personnel of visitor arrival.Perform various facilities duties including office supply orders, business cards, letterhead etc.The above is not intended to be an inclusive list of responsibilities. Other activities may be assigned as required by management

Egypt

Answering customers’ enquiries through 181 services▪ Ensuring exceptional customer service always▪ Handling complaints and ensuring they are resolved and customer is satisfied

Egypt

Handling customers’ complaints.Provides customer satisfaction by providing high quality services.Serves as a point of contact between departments in rectifying issues and complaints.Has the ability to navigate the SIPEL.

Egypt

Presents and sells company products and services to current and potential clients. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned. Prepare presentations, proposals and sales contracts. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships.