Ali Karatas Email & Phone Number

New York, New York, United States

• As an operations manager responsible for JetBlue catering operations at JFK airport by managing team of 200 employees . Ensuring our final product/service meets company’s and customers standards . This includes maintaining customer relationship, monitoring sale efficiency and constant contribution of service quality improvement be setting new strategy goals and targets. • Planning the personnel trainings according to local and international airline catering standards . Making data analysis upon requirements. • Taking active anticipation in hiring and mentoring new hired employees .This includes implementation of strategized process to ensure everyone departments with their managers complete their tasks within scheduled timings

New York, United States

• To be responsible for operational procces of transportation department and to ensure the work is executed according to the work order. • Ensuring that personnel work in compliance with company rules, Safety Management System, Quality Management System, Food Safety Management System, Environment and Work Safety rules, directives, and procedures. • Acting according to the plan, to direct the personnel, to take measures, and to give information to the superiors in emergency cases and situations. • Planning the personnel training as per the training plans and ensuring they are provided. Making data analysis when required. • Acting as per fair culture principles in case of incident notification, feedback of the personnel.

İstanbul, Türkiye

To be responsible for working in Handling And Delivery department and to ensure the work is executed according to the work order. Ensuring that personnel work in compliance with company rules, Safety Management System, Quality Management System, Food Safety Management System, Environment and Work Safety rules, directives and procedures. Acting according to the plan, to direct the personnel, to take measures, and to give information to the superiors in emergency cases and situations. Planning the personnel training as per the training plans and to ensure they are provided. Making data analysis when required. Acting as per fair culture principles in case of incident notification, feedback of the personnel.Anticipating the situations which may affect hazard/risk analysis in Management Systems such as changes, decrease, increase in raw material, personnel, process; to give information to superiors and System Administrators. Providing support for internal and external audits performed

İstanbul, Türkiye

As a shift supervisor responsible for operations, managing the team according to the company's quality and service goals, maintaining customer relationships, including key customers, to increase sales and efficiency and contribute to the improvement of service quality and efficiency by creating new strategies and targets.- In line with the quality and service targets, daily planning and follow-up of the team, coordinating daily production according to customer demands and reaching sales targets effectively managing the operation of teams from different departments.- As the representative of the company, coordinating customer demands and daily production and ensuring the execution of relations and communication with customers.- Keeping track of the performance of the operations and sales teams and evaluation and the company's quality and management rules in order to present new strategies and ideas in order to achieve long-term goals appropriately reporting to the Operations Manager on a daily, weekly and monthly basis.

Türkiye

Flight Briefing and planning-Proactively co-ordinate with customer airlines and service delivery teams, scan the available systems and messages to ascertain specific flight handling requirements / special loads. Collate the information on the Flight Control Sheet and maintain a follow-up check-list to ensure that the requirements are effectively delivered and special loads taken care of. This is in order to ensure that the internal and external customer support is optimised and quality service results are achieved. Ensure that the service delivery teams achieve the required results.

Türkiye

International Business Management

Relevant courses • International Freight Forwarding International Trade Logistics • Customs Procedures International Trade Management

English Course, English Course

Licentiate Degree, Business Administration And Management, General