Ali Ritchie Email & Phone Number

Southampton, United Kingdom

London, United Kingdom

CRS - XeraphicCRS Xeraphic provide an Integrated Business Management Solution.My role was to create and develop the company website as well as putting the Social Media Framework together.Web Design construction and Social Media Marketing Successfully delivered the new company web site and set up the Social Media Framework.• Wordpress• Hootsuite• Pocket• Mango Apps• Hubsuite

London, United Kingdom

Project Manager December 2013 – April 2015Provided Project management working alongside a senior project manager on several external Projects. SCC provides for companies IT solutions as well as offering managed services. I worked solely on implementation projects.St Thomas’ Hospital- Implementing Windows 8.1 and Office 2013 to the Guy’s & St Thomas’s Trust to 14,000 users with back end infrastructure changes plus training and communications.Marie Curie Cancer Care (MCC) – Implementing Windows 7 to all branches and hospices in the United Kingdom.• Maintained and updated the SCC Project plan (the master project plan)• Validated project staff working hours and produced weekly status reports for senior management• Produced a headcount data report weekly for senior management• Tracked and updated the project milestones• Responsible for updating and maintaining the project Issue and Risk Log• Produced minutes from the weekly SCC and MCC project meetings

London, United Kingdom

HSBC – INVESTMENT BANKING Chief Risk and Administration Office May 2013 – September 2013Provided MI information within HTS to manage risk, provide controls, strategy and planning for administration functions.• Updated and maintained Blueprint• Worked on producing an 8x8 model• Contract Tenure – maintained and produced quarterly Working to provide Management Information to Desk booker Project Manager/Coordinator November 2012 – May 2013Working in HSBC investment bank technical services to manage and support the HTS online desk booking system.Desk Booker is an HTS GBM solution, implemented to support the hsbc@work hot-desking environment and streamline the booking process across all UK office locations. Project managed building and desk moves in the desk booking online system• Supported all users of the Desk Booker system • Project managed the handover of the Desk Booker Support to an off shore support team (GLT)SHARP Project Manager/Coordinator June 2010 - September 2013Working in HSBC investment bank technical services to put into production SHARP (Strategic Headcount and Reporting Portal).SHARP provided accurate, reliable and globally consistent headcount data to support resource planning and recruitment for global locations: London, New York, Hong Kong and Paris.• Report weekly and monthly to senior management on IT resource headcount• Produce a summary of headcount versus headcount caps report monthly• Put in place and manage support services for SHARP – support out of India• Manage and facilitate system development enhancements on an on-going basis

London, United Kingdom

COMMERZBANK – INVESTMENT BANKING PMO Coordinator – Integration Project Management Office & Financial Control. Working in the IT Integration Project Management Office to provide reporting and management information to the IT Steering Committee on the integration of Commerzbank and Dresdner Kleinwort investment banks. Change Coordinator – IT Business Management . Responsible for coordinating the IT Global Change Advisory Board (CAB) and the London Change Board.Project Coordinator – IT Business Management Coordinated the implementation of a Remedy IT Service Management (ITSM) system providing a single platform for incident, problem and change management using a configuration management database (CMDB).Share Point Project Coordinator – Training and Talent Management H.R Jan 2006 – Nov 2006Coordinated the feasibility of a Learning Management System (LMS) for Training and Talent Management in H.R.Project Coordinator – Front Office Administration Services Jun 2004 - Jan 2006Following the coordination and implementation of the IT Travel System I was asked to coordinate the implementation of an on-line travel system for the Front Office as well as managing the continual improvement of the existing travel system. Project Coordinator - Information Technology Chief Administrative Office (CAO) Jul 2002 – Jun 2004Coordinated the design and build of an Online Travel system for IT as well as online web sitesProject Coordinator – Information Technology Project Register Mar 2001 – Jul 2002Following the success of the IT Portal project (as below) I was invited to Project Coordinate the implementation of an internal Project Register on behalf of ITProject Coordinator – Information Technology Portal Jul 2000 – Feb 2001Coordinated the implementation and build of an in house Online Markets Portal

London

AT&T – TELECOMMUNICATIONS Feb 2000 – Jun 2000 Project Procurement AssociateResponsible for purchasing and managing vendor relationships

London, United Kingdom

MERRILL LYNCH PLC – INVESTMENT BANKING Feb 1999 – Dec 1999 Project Coordinator – Wide Area Network Implementation Coordinated the implementation of a Voice Data & Switched Voice Network to an outsourced managed WAN service.

London, United Kingdom

BT SYNCORDIA – TELECOMMUNICATIONS Jan 1999 – Mar 1999 Project Coordinator - National Westminster Bank off Branch ATM’s. Responsible for the Co-ordination of installing off branch National Westminster Bank ATM machines

London, United Kingdom

MERRILL LYNCH PLC – INVESTMENT BANKING Feb 1998 – Nov 1998 Project Coordinator Private Automated Bureau Exchange (PABX) Coordinated the implementation of private telephone exchange for 3,500 users

London, United Kingdom

EXCITECH COMPUTERS LTD -SOFTWARE TECHNOLOGY Feb 1995 – June 1997Marketing Coordinator Worked for a software house specialising in AutoCAD products as well as facilities Management software

Nursery Nursing Examination Board, Maternal/Child Health And Neonatal Nurse/Nursing, Pass

Nursery Nursing Examination Board, Maternal/Child Health And Neonatal Nurse/Nursing, Pass