Ali Ritchie Email & Phone Number

Andover, Gb

Winchester, England, United Kingdom

Full Potential Project - Digital transformation using AI and Machine LearningSolar vista Upgrade ProjectJira ProjectWindows 10 upgrade projectAntivirus Arqsec ProjectActive Directory Upgrade ProjectFile Services Upgrade ProjectSCCM Upgrade ProjectWSUS Upgrade ProjectWindows Legacy Infrastructure Technology Upgrade Project

Winchester, England, United Kingdom

The Technology programme consisted of four projects Office 365, Winserver16, Exchange Online and Modern Desktop.

Winchester, England, United Kingdom

The Technology programme consisted of four projects Office 365, Winserver16, Exchange Online and Modern Desktop.

Evo Payments work across 50 markets worldwide, to develop the most secure and reliable payment processing solutions in the world whether for a merchant, a developer or a potential partner. They specialise in accept payments in store, in app, online or over the phone to offer a complete payment solution on the market

Southampton, United Kingdom

Utilita are the number one UK supplier of pay as you go Gas and Electricity smart meters. Utilita has grown in the last year from 100 employees to 1,400 employees. Due to the quick growth in the market place they need in Operations structure and governance in place to cope with the increased development requirements

Southampton, United Kingdom

Pro4 specialises in leading successful, outcome driven programs. by working with internal teams to accomplish business change. My role was as PMO lead at Carnival UK (P&O, Cunard, Aida and Costa Cruises) on the Transformation program which leveraged Carnival UK's scale accross Europe and Asia by bringing people together into a single technology working locally across all brands to improve guest experience and business performance.

Eastleigh, Hampshire

Working in Business Change as a Project Coordinator for the implementation of Windows 8.1 to all desktop computers and mobile devices used by Hampshire constabulary alongside Thames Valley Police Implementation.• Coordinated and facilitated Mobile Device Tablet clinics for over 300 devices to be upgraded to Windows 8.1• Advised and UAT tested a database for application data of all users.• Provided management reporting to all stakeholders on deployment status as well as data… Show more Working in Business Change as a Project Coordinator for the implementation of Windows 8.1 to all desktop computers and mobile devices used by Hampshire constabulary alongside Thames Valley Police Implementation.• Coordinated and facilitated Mobile Device Tablet clinics for over 300 devices to be upgraded to Windows 8.1• Advised and UAT tested a database for application data of all users.• Provided management reporting to all stakeholders on deployment status as well as data collection.• Floor walked sites to establish all user hardware as well as applications.• Documented Lessons Learnt from mobile device tablet implementations as well as clinics.• Created user guides for new users logging on to devices via Force Network, WiFi, 3G and from home. Show less

London, United Kingdom

Coordinated several events for CRS who produced Software to provide Financial Planning & Budgeting, Resource and Capacity Management, Vendor Management and Service Costing modules to streamline the Financial Management processes of a multi-million budget.• Coordinated design and built using Front Page the corporate website.• Coordinated CRS attendance at trade shows.• Worked with potential customers to arrange demo’s and meetings.• Provided project support for management… Show more Coordinated several events for CRS who produced Software to provide Financial Planning & Budgeting, Resource and Capacity Management, Vendor Management and Service Costing modules to streamline the Financial Management processes of a multi-million budget.• Coordinated design and built using Front Page the corporate website.• Coordinated CRS attendance at trade shows.• Worked with potential customers to arrange demo’s and meetings.• Provided project support for management, meeting notes as well and arranging calendars, travel and training. Show less

London, United Kingdom

My role was to set up and provide project support for project managers that where working along-side sales and engineering to deliver within major accounts as well as ensuring business acceptance of all changes. SCC offers IT solutions, data storage and managed services to clients throughout Europe with 5000 users and above, turnover @ £2bn. St Thomas’ Hospital- Implementing Windows 8.1 and Office 2013 to the Guy’s & St Thomas’s Trust to 14,000 users with back end infrastructure changes… Show more My role was to set up and provide project support for project managers that where working along-side sales and engineering to deliver within major accounts as well as ensuring business acceptance of all changes. SCC offers IT solutions, data storage and managed services to clients throughout Europe with 5000 users and above, turnover @ £2bn. St Thomas’ Hospital- Implementing Windows 8.1 and Office 2013 to the Guy’s & St Thomas’s Trust to 14,000 users with back end infrastructure changes plus training and communications. With a value of £14m over 5 years.I was the PMO resource assigned to the project to ensure governance and structure where in place.• Produced and managed project documentation including risk registers, schedules, incident logs using Excel• Introduced standards and methodologies by using a set of PM tools, Remedy, • Worked with the PM to identify all apps that needed to be implemented or decommissioned. • Logged and maintained the Apps database for implementing and decommissioning.• Provided administrative support for project managers, RAID, RAG, Minutes, • Collated and reported project status to senior management using Excel, Word and Remedy.Marie Curie Cancer Care (MCC) – Implementing Windows 8.1 and Office 2013 to all branches and hospices in the United Kingdom. With a value of £2m and managed service.• Maintained and updated the SCC Project plan (master project plan)• Established all dependencies (Apps)• Worked with all Stakeholders to ensure all requirements where captured and acted upon for all areas (infrastructure, Hospices, Facilities etc)• Validated project staff working hours and produced weekly status reports for senior management• Produced headcount data report weekly for senior management• Tracked and updated all project milestones, Issue Log and Risk Log, tracked dependencies• Organised all training sessions, classroom and Remote (online) for Window 8.1. Show less

London, United Kingdom

Working in HSBC investment bank’s technical services division, to manage and support the HTS online desk/resource booking system which was bespoke. It was a global system, implemented to support the hsbc@work hot-desking environment and streamline the booking process across all UK office locations. Project involved building and desk moves in the desk booking online system. Supplier was an in house system and the project cost to HSBC where £4m.• Supported 5000 users of the Desk Booker system… Show more Working in HSBC investment bank’s technical services division, to manage and support the HTS online desk/resource booking system which was bespoke. It was a global system, implemented to support the hsbc@work hot-desking environment and streamline the booking process across all UK office locations. Project involved building and desk moves in the desk booking online system. Supplier was an in house system and the project cost to HSBC where £4m.• Supported 5000 users of the Desk Booker system • Facilitated training sessions for all users, classroom and online• Provided MI (Excel – User statistics, location, usage) fortnightly• Project managed the handover at the end of the project to an off shore support team (GLT)• Facilitated presentations to all key Stakeholders as well as sending MI to the stakeholders once live.HSBC (continued)SHARP Project Coordinator June 2010 - September 2013Working in HSBC investment bank Technical Services to put into production SHARP (Strategic Headcount and Reporting Portal). SHARP provides accurate, reliable and globally consistent headcount data to support resource planning and recruitment for global locations: London, New York, Hong Kong and Paris.• Report weekly and monthly to senior management on IT resource headcount• Produce a summary of headcount versus headcount caps report monthly• Produced database with all similar applications that could be decommissioned within the bank• Put in place and manage support services for SHARP – support out of India• Manage and facilitate system development enhancements on an on-going basis • Set up SHARP user groups, hold training workshops and provide user guides• Facilitated Lessons Learnt workshop and wrote report and presented to stakeholders and program team Show less

London, United Kingdom

Project Coordinator – Integration PMO & Financial Control. March 2009 - June 2010Change Coordinator – IT Business Management July 2008 – March 2009Project Coordinator – IT Business Management Feb 2007 – July 2008Project Coordinator – Training and Talent Management H.R Jan 2006 – Nov… Show more Project Coordinator – Integration PMO & Financial Control. March 2009 - June 2010Change Coordinator – IT Business Management July 2008 – March 2009Project Coordinator – IT Business Management Feb 2007 – July 2008Project Coordinator – Training and Talent Management H.R Jan 2006 – Nov 2006Project Coordinator – Front Office Administration Services Jun 2004 - Jan 2006Project Coordinator - Information Technology Chief Administrative Office Jul 2002 – Jun 2004Project Coordinator – Information Technology Project Register Mar 2001 – Jul 2002Project Coordinator – Information Technology Portal Jul 2000 – Feb 2001 Show less