Alice Hampton Email & Phone Number

Pleasanton, California, Us

• Manages Leaders and Individual Contributors in multiple full-stack, cross-functional software development teams responsible for UI technology that spans across the full suite of Workday• Defines technology vision and develops roadmap that aligns with department strategic goals• Excellent understanding of business strategy and goals, coupled with ability to translate those into actionable objectives and key results• Track record of working with stakeholders to define, scope and deliver mission-critical UI Platform product deliverables (often multi-releases) to raise the bar in modern user-experience• Excellent communication and collaboration skills to manage and oversee projects with cross-functional teams that span across departments• Enables and promotes career growth and personal development for leaders and individual contributors in the team• Brings energetic, positive energy to create an inclusive environment where communication, teamwork, and collaboration are rewarded• Highly meticulous and organized, with experience driving large departmental projects and capacity/budget planning• Excellent analytical and metrics-driven problem solving skills

Austin, Tx, Us

• Manage engineering manager and engineers for Financials and Advanced Revenue Recognition teams spread across several time zones• Promote and retain top talents in the team to become next generation of leaders• Lead/Consulting Engineer on critical ERP projects involving international market expansion and interdepartmental projects • Provide analysis of engineering metrics to drive intra-and-interdepartmental effort (e.g. new sales opportunity, marketing numbers, project resources and delivery timeline, etc.)• Drive engineering efforts in ERP department to increase efficiency across all engineers• Consulting Technical Engineer on Incident Response Team; collect and analyze incidents involving legally-bound agreements with customers for ERP and other departments• Recruit, direct and train new engineers with respect to quality standards, processes, operational procedures, technical knowledge and general how-to’s, plus ERP domain knowledge.• Major influencer and contributor to the development and refinement of processes and standards within ERP department and beyond• Excellent communication, coordination, and analytical skills and experience working with engineers from other global offices

Austin, Tx, Us

• Lead engineer for Advanced Revenue Recognition and Subscription Billing projects, responsible for coordinating, training, managing workload for other engineers and signing off on delivery of the products.• Managed engineers for 3 different scrum teams (Financials, Advanced Revenue Recognition and Subscription Billing) spread across 3 different time zones.• Scrum master for a couple of scrum teams• Drive engineering efforts in ERP department to increase efficiency across all engineers• Consulting Engineer on Incident Response Team; collects and provides data analysis for incidents involving legally-bound agreements with customers.• Recruit, direct and train new engineers with respect to quality standards, processes, operational procedures, technical knowledge and general how-to’s, plus ERP domain knowledge • Major influencer and contributor to the development and refinement of processes and standards within ERP department and beyond• Excellent communication, coordination, and analytical skills and experience working with engineers from other global offices

Austin, Tx, Us

• Technical Lead engineer responsible for leading, training and managing work for other QA engineers in the team• Technical Lead ERP Consultant on Recurring Billing module• Documented processes and procedures used for new hire training materials for QA Department• Directs and trains new QA members with respect to QA processes, procedures, technical knowledge and general how-to’s, plus the domain knowledge specific to ERP• Documented, designed and developed test plans for functional testing of Netsuite ERP modules • Developed and written test scripts in XML, Java and Selenium to automate testing• Expert-level skill in writing SQL and PL SQL script• Work proactively with development and offshore technical support staffs in problem analysis, reproduction and resolution.• Major contributor to the development and refinement of QA processes and standards within the Engineering, maintaining a close working relationship with SCRUM team members, various project teams.• Excellent communication, coordination, and analytical skills plus experience working with remote offshore engineers in Philippines, India and Czech Republic

• Performs 80% of day-to-day client activity (client communications, workload divisions, reports for clients and training of new members) within the team.• Directed and trained team members on implementation of several major tickets (Dues Credit project, DPR reports, Costco Membership sales).• Designed and developed the NSF Project, both the Pilot (JUL-07) and Nationwide Rollout (OCT-07). The pilot program generated an extra $200K in revenue per month; the increase revenue as the result of NSF implementation is approximately $3.5M per month.• Created and implemented an automated Daily Productivity Report (DPR), which was an ad-hoc SQL query that took over 20 hours to run. The new runtime average is 2 hours.• Developed Automation of Waive Balance with regards to empowerment level. It allows users with higher responsibilities to have higher waive limits and prevent unauthorized waiving by front desk personnel.• Implemented CC Transmit File Layout to Paymentech. It saved an estimated amount of $50K-100K of declined transactions monthly and decreases the number of members’ complaints.• Implemented and tuned Member Statistics programs and Personal Productivity Reports (PPR) to include client’s new products. These reports are used by Directors to determine the success of new products in the market.• Tuned ACC1013 Recon-net Report by using more efficient views and indexes. The original runtime was over 7 hours and the new report took 21 minutes. • Implemented an improved version of Corporate Search in MCMI. Modified the Java struts and Java Servlet pages to display the current contract status and club location for each corporation.• Implemented FIT Single Member Check-in program to fix one-off member account manually. This program runs a single member through MCMI and updates the member’s personal and contract information into MCMI front-end without having to wait for the longer running FIT Member Check-in batch program.

Foster City, Ca, Us

• Developed SQL database for managing invoices and tracking purchase orders for Gilead Sciences’ Facilities Engineering Group projects. • Managed Gilead’s Facilities Library that includes turnover packages and piping & instrumentation diagrams for GMP systems. Processed new documents and generated queries, forms, reports, and macros as required.• Performs routine and customary operational and monitoring activities to ensure the database environment is stable and capable of meeting ongoing business needs, as well as integrating data from multiple sources.