Ricky Dok
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Ricky Dok Email & Phone Number

Customer Care Analyst at Workday
Location: San Francisco Bay Area, United States, United States 5 work roles 1 school
1 work email found @embassy.com.mt LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@embassy.com.mt
LinkedIn Profile matched
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Current company
Workday
Role
Customer Care Analyst
Location
San Francisco Bay Area, United States, United States
Company size
13238 employees

Who is Ricky Dok? Overview

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Quick answer

Ricky Dok is listed as Customer Care Analyst at Workday, a company with 13238 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at embassy.com.mt and a matched LinkedIn profile for Ricky Dok.

Ricky Dok previously worked as Sr. Associate Customer Care Analyst at Workday and Customer Care Analyst at Pro Unlimited. Ricky Dok holds Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management from Northern Arizona University.

Company email context

Email format at Workday

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{first_initial}{last}@embassy.com.mt
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AeroLeads found 1 current-domain work email signal for Ricky Dok. Compare company email patterns before reaching out.

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Profile bio

About Ricky Dok

Highly adaptable professional with an aptitude for absorbing new concepts and technologies quickly. Valuable team player who actively collaborates across departments and the entire organization to enhance customer service delivery. Known for building positive relationships and fostering collaboration. Proficient in analyzing and interpreting data from various sources. Skilled in efficiently researching customer inquiries and proactively pursuing resolutions. Thrives in fast-paced, dynamic, and energetic work environments. Forward-thinking strategist with a keen eye for process improvement and a dedication to driving positive change. Nearly a decade of success in the Hospitality Industry showing clear linear career progression. Recent graduate from Northern Arizona University with a Bachelor of Business Administration, emphasis: Logistics & Supply Chain Management.

Listed skills include Hospitality, Hospitality Management, Hotels, Hospitality Industry, and 8 others.

Current workplace

Ricky Dok's current company

Company context helps verify the profile and gives searchers a useful next step.

Workday
Workday
Customer Care Analyst
pleasanton, california, united states
Website
workday.com
Employees
13238
AeroLeads page
Company profile
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5 roles

Ricky Dok work experience

A career timeline built from the work history available for this profile.

Sr. Associate Customer Care Analyst

Current
Workday

Pleasanton, California, United States

Aug 2023 - Present

Customer Care Analyst

Pro Unlimited

Pleasanton, California, United States

Jul 2022 - Aug 2023

Director Of Sales

Embassy Suites

Flagstaff, Arizona Area

  • Effective overseeing of rate, date and space commitments for group and business travel room sales within the hotel.
  • Comply the preparation of reports pertaining to the operation of the Sales to include, but not limited to the annual and monthly forecast, lead management system, and weekly and monthly booking reports.
  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets..
  • Develop and conduct persuasive verbal sales presentations for prospective clients. Internally promote hotel’s programs.
  • Initiate preparation of computerized annual Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
Sep 2015 - Aug 2016

Front Office Manager

Hilton San Jose

San Jose, CA

  • Managed hotel’s daily operations(394 rooms / 550,000 sq.ft. of flexible meeting space)
  • Delegated tasks and oversaw staff(PBX, Desk Agents, Bellmen, Valet, RMA,)
  • Perfect sell out goals with record success rate
  • Managed of airline scheduling and transportation
  • Conflict management and resolution
  • Responded to guest surveys.
Jul 2011 - Sep 2015

Front Office Supervisor

Hilton Garden Inn Cupertino

Cupertino, CA

  • Managed hotel’s daily operations
  • Coached and trained new hires in effective communication among other employees and guests
  • Compiled and verify daily record sheets and guest accounts using computerized(OnQ) and manual systems
  • Served as main contact for all hotel departments
  • Responsible for all conflict management and resolution
  • Audited and reconciled credit card payment
Sep 2007 - Jul 2011
Team & coworkers

Colleagues at Workday

Other employees you can reach at workday.com. View company contacts for 13238 employees →

AH Alexandra Hartung Alexandra Hartung Colleague at Workday Munich, Bavaria, Germany, Germany View → SB Stacy Brown Stacy Brown Colleague at Workday Dallas, Texas, United States, United States View → AP Adarsh Prajapati Adarsh Prajapati Colleague at Workday Delhi, India, India View → SK Sheemol Kaja Sheemol Kaja Colleague at Workday San Jose, California, United States, United States View → SD Sarah Dawson Sarah Dawson Colleague at Workday Ireland, Ireland View → DB Dharini Bharat Mehta Dharini Bharat Mehta Colleague at Workday Dublin, County Dublin, Ireland, Ireland View → NJ Natalie Johnson Natalie Johnson Colleague at Workday New York, New York, United States, United States View → DC Daniel Chiu Daniel Chiu Colleague at Workday San Francisco Bay Area, United States, United States View → QN Quoc Ngo Quoc Ngo Colleague at Workday San Lorenzo, California, United States, United States View → DS Dylan Seery Dylan Seery Colleague at Workday County Dublin, Ireland, Ireland View →
1 education record

Ricky Dok education

FAQ

Frequently asked questions about Ricky Dok

Quick answers generated from the profile data available on this page.

What company does Ricky Dok work for?

Ricky Dok works for Workday.

What is Ricky Dok's role at Workday?

Ricky Dok is listed as Customer Care Analyst at Workday.

What is Ricky Dok's email address?

AeroLeads has found 1 work email signal at @embassy.com.mt for Ricky Dok at Workday.

Where is Ricky Dok based?

Ricky Dok is based in San Francisco Bay Area, United States, United States while working with Workday.

What companies has Ricky Dok worked for?

Ricky Dok has worked for Workday, Pro Unlimited, Embassy Suites, Hilton San Jose, and Hilton Garden Inn Cupertino.

Who are Ricky Dok's colleagues at Workday?

Ricky Dok's colleagues at Workday include Alexandra Hartung, Stacy Brown, Adarsh Prajapati, Sheemol Kaja, and Sarah Dawson.

How can I contact Ricky Dok?

You can use AeroLeads to view verified contact signals for Ricky Dok at Workday, including work email, phone, and LinkedIn data when available.

What schools did Ricky Dok attend?

Ricky Dok holds Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management from Northern Arizona University.

What skills is Ricky Dok known for?

Ricky Dok is listed with skills including Hospitality, Hospitality Management, Hotels, Hospitality Industry, Customer Service, Microsoft Office, Hotel Management, and Food And Beverage.

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