• Partner with business leaders to identify key performance gaps in order to create and facilitate a leadership development program. Areas identified and executed on include interview sourcing and selection, customer service, managing self and leading others. This program continues to evolve to meet the needs of both new and existing managers to ensure continued development and maximize their success. • Designated Project Leader for the overhaul of the employee onboarding process. Standardized and streamlined paperwork from the offer letter to first day. Increased visibility for managers through the pre-hire process. Implemented a 90-day onboarding plan for all new hires along with 30-day touch base discussions to identify successes and opportunities. Facilitated sessions to train and coach managers on updated procedures and building engagement with new hires. • Built and maintain Intranet site to house resources for both employees and managers. Resources created include interview guides, safety shorts, onboarding templates, disciplinary action templates, performance review forms and how-to guides for systems and processes. • Improved Performance Management process. Identified gaps in process, created a performance review form that simplified the process for ease of use by managers and employees for a higher completion rate. • Change management leader for implementation of new HRIS system. Leading business impact, identifying key stakeholders, developing and executing communication and learning strategy for the system rollout. • Assist HR department with employee files, compliance, creating policies, various employee issues and benefit enrollment and communication.

Facilitate full cycle recruiting (source/screen resumes, direct recruiting, screening, hiring) •Maintain job postings •Personnel file management •Conduct pre-employment checks (drug screen, background, DOT, MVR) •Complete all pre-employment paperwork (including I9 verification) •Develop rapport with new clients to determine business needs •Accountable for employee/client relations •Consults and provides guidance to hiring managers throughout entire process•Participate in weekly team meetings and strategy sessions

• Led retail operations for front end self-service and pharmacy with a team of 25-45 associates. Responsible for recruiting, mentoring, coaching and motivating for performance. Managed and maintained budgets, analyzed KPI’s, controlled expense, direct purchasing, merchandising and maximized profitability with a customer service focus and building brand loyalty. • Led district wide recruiting activities, selection, onboarding and development of assistant managers and pharmacist. • Identified a need for a district leadership training program through high turnover in entry level management positions. Created concept, materials and led sessions monthly for the district. With the success of the training program in Wichita and reduced turnover, the program was then rolled out regionally. • Developed and maintained regional executive summary for corporate to review and determine processes to be improved and updated and then rolled out in stores. • Led acquisition teams throughout the country to transition employees and stores to Walgreens. During this process both acquisition and new employees would be trained on Walgreens systems, while converting store fronts and pharmacies to Walgreens with minimal disruption to the customers or the business. • Change champion for new company initiatives, brought awareness to locations within the district to new initiatives and provided in the moment coaching to associates and managers. • Mentor and coach for newly promoted store managers. • Part of a team for district leadership succession planning. • Assisted and helped organize community events (Woman’s Fair, Relay for Life, Wichita River Festival and more).

• Developed business concept and implemented idea • Overall marketing plan • Overseeing operations including customer service, accounting, auditing, inventory control and order fulfillment

• Coordinated design, development, and production of monthly circulars for independent pharmacies• Coordinated distribution of Calendars by both independent and large chain pharmacies • Managed accounts receivable and payable. • Prepared and edited articles and coupons for health coupon mailer • Oversaw design and set up for circulars, catalogs and point of purchase kits, and proofed all content.