Alicia Lyons Email and Phone Number

Assists in the maintenance and update of employee database and records including online performance management and compensation programs. Maintains employee benefits records and processes applicable documents/forms with health insurance providers. Places online job postings and handles routine employment inquiries. Routes resumes to appropriate hiring manager and tracks progress. Schedules interviews and processes employment applications. Handles pre-employment background checks on potential job candidates. Assist new hires in the completion of employment paperwork. Provides clerical and administrative support to the site manager/project manager. Assists with compiling statistical reports and special projects as assigned. Provide customer service to employees in the area of pay, benefits, and taxes, as they relate to their pay, how to enter time or time off, where to locate forms and information on company’s intranet; where to send completed forms, who to contact for benefit questions and how to obtain IRS instructions on withholding issues. Oversee the day-to-day processing of payroll through ADP workforce, for 170 employees, including review of time sheets and computing pay in accordance with Fair Labor Standards Act (FLSA). Process leaves, new hires, and termed employees. Establishes, maintains, reviews, determine process, and closes payroll for active and non-active personnel. Assists employees regarding civilian payroll services. Perform problem solving and correct payroll records based on a standardized set of pay rules, regulations, laws, and procedures or operations that govern each pay entitlement. Utilize formulas to compute and process nonstandard payroll entitlement actions.

Served as the Garrison point of contact for Army Career Skills Programs, performing a variety of administrative, logistical, and program planning duties in direct support of the program in coordination with the Region CSP Coordinator. Schedules Career Skills Program and related classes. Maintain liaisons in coordination with the installation Points of Contact and Region Career Skills Programs Coordinator. Identify opportunities for transitioning Soldiers leading to a highly-skilled, high-demand job or career in the civilian sector and present options to the government for connection with industry. Coordinate with employers, professional association, unions, industry leaders, and education providers as directed by the Region CSP Coordinator and/or government representatives to encourage training that will produce high-value jobs or careers for transitioning military; from initial concept of establishment to government partnership.

Performs a wide range of routine to advanced administrative duties in support of a program, department or manager(s). Acts as a liaison to internal and external contacts in a manner that promotes the professional image of the Company. Also, performs routine to advanced administrative tasks in support of the daily operations of the department. Organizes and maintains paper and electronic filing systems for records, correspondence, etc.

Primary role was to assist customers in the in-store check-out process. Main duties included ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals; handle cash, credit or check transactions with customers, scan goods and collect payments, ensure pricing is correct, issue change, receipts, refunds, or tickets, and redeem coupons; count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Performed duties as a stock clerk on a government contract providing services to the Military, government, and commercial customers. Received, stored, and issued equipment/supplies, and compiled stock records of items in warehouse and stock yard. Distributed stock among production workers and keeping records of materials issued.

Served as Non Commissioned Officer (Manager) in Charge (NCOIC) for a large sized warehouse at Fort Bliss, Tx. Facilitated the overall day to day management supervision and coordination of the supply distribution warehouse which plans, coordinates, and executes replenishment operations and served as a throughput to 45 customers of 23 organizations. Managed over 2500 lines of Authorized Stockage Listing (ASL) and over $1 million worth of class nine repair parts with zero loss. Directly supervised a staff of 20 personnel for 18 months and mentored team members with professional development. Responsible for property accountability, key control, and high dollar value items' security; coordinated, planned, and oversaw supply and inventory control over a variety of supply items, equipment, and materials. Led inventory control teams, update automated inventory systems, and made corrections and resolved discrepancies. Led a team to maintain automated and manual accounting records to include Global Combat Support System (GCSS-Army). Posted receipts and turn-ins; performed accounting and sales processes for self-service supply operations.

Performed as the functional proponent liaison to the forward support companies in logistical matters ensuring coordination and compliance within the organization. Focused on logistics mission in Supply and Services operations (food service, supply management, ammunition, fuel, and transportation). Managed and accounted for water, fuel, and rations (food) of supply during units sustainment operations.

Provided contract oversight for the Field and Installation Readiness support team contract worth over $1.1 billion. Monitored daily operation of a workforce of over 120 Soldiers, DA Civilians, and contractors. Responsible for the planning, execution, and government oversight for the storage of equipment. Evaluated and monitored contract performance to determine need for change and ensured compliance with contract obligations.

Served as the Army's ambassador to public and local media within the New Orleans community. Prospected, developed sales presentations, interview prospective recruits. Made sales presentations to high schools students, college students, and parents. Determined applicant eligibility. Prepared enlistment applications and processed qualified applicants to enlist in the Army or Army Reserves.