Alisha Marshall Email and Phone Number

Serves as the principal assistant and office manager for the Command Suite, performing secretarial and administrative duties. Exercises exclusive control of the CO/XO schedule of activities, including appointment priority establishment, reschedules and refusals. Determines nature of all calls or business of visitors and decides if another command staff member would be better able to assist. Determines correct protocol procedures for executive level personnel visiting the Base. Coordinates with Public Affairs, congressional offices, and other staff offices to arrange for successful high level official visits. Demonstrates effective communications with both internal and external commands and the ability to communicate complex information, concepts and ideas to a range of audiences in a manner that facilitates their understanding. Critically review all incoming and outgoing correspondence and ensure compliance with Navy and DoD directives for format and standards.

Provided subject-matter expert level review and editing for the company’s government contract to re-write the U.S. Navy’s Yeoman Rate Training Manual. This is the Navy’s specific job training requirement manual for the administrative professional position of “Yeoman” – a position I held for 22 years in the U.S. Navy. Work was independent on a personal computer and I was regularly commended for my use of good judgment and forethought.

Performed varied administrative and legal functions to include client billing, general accounting, superior customer service to clients in person and via phone, preparing, sending and filing a variety of correspondence and reports, legal case filing and legal case file preparation, and legal time and attendance keeping. Scheduled numerous meetings between lawyers and clients. Expert problem solver - handled complex client billing issues with ease and success. Compiled accounting data from items such as bills, taxes, and receipts then used spreadsheets to report data to the Office Manager. Created new filing procedures for client billing to better capture all charges for final billing. Utilized the Microsoft Office suite proficiently to accomplish all tasks ahead of schedule.

Last Duty Station: In an O4 billet (GS 12 equivalent), supervised a staff of 13 military personnel who provided administrative support to over 800 Sailors and DoD civilian employees. Managed and maintained military personnel and financial records, including payroll, travel allowances and arrangements, and prompt/correct reimbursements. Managed a $79,000 travel and office expenses budget for executive personnel. Proofread all correspondence and directives for the Base Commander’s signature to ensure proper formatting and grammar. In the absence of the CO’s secretary, ensured the CO, XO, and Command Master Chief’s schedules were properly maintained; all office personnel were trained to manage their schedules appropriately. Assisted in the planning and successful execution of two base commander change of command ceremonies.Utilized Defense Travel System (DTS) to produce executive personnel travel orders. Worked with the Microsoft Office suite to accurately manage executive schedules, and to draft and edit correspondence and directives for signature by the Base Commander. Utilized Sharepoint to communicate with higher echelon. Managed an electronic tickler system that ensured prompt responses to action items. Utilized Navy Standard Integrated Personnel System (NSIPS) to manage Navy pay and personnel records. Drafted 13 comprehensive policies/directives for the command that improved mission function. Regularly arranged and attended meetings with senior personnel that supported Base mission. Briefed administrative issues at weekly Department Head meetings. Ensured administrative procedures were communicated to Base departments which allowed for mission deadlines to be adhered to. Advised the Base Commander on disciplinary legal matters for enlisted personnel. Consistently and accurately responded to requests for information, base-wide and from higher echelon personnel.