• Production and circulation of papers and data for College Boards and Committees before and after meetings and minute taking; • Day to day operational decisions and communications; • Policies and procedures – review, updates, and new policies and procedures;• Communications with HE governing bodies, validating universities, and accreditation bodies with compliance with their requirements;• Accreditation and validation – all College level aspects;• Student Admissions… Show more • Production and circulation of papers and data for College Boards and Committees before and after meetings and minute taking; • Day to day operational decisions and communications; • Policies and procedures – review, updates, and new policies and procedures;• Communications with HE governing bodies, validating universities, and accreditation bodies with compliance with their requirements;• Accreditation and validation – all College level aspects;• Student Admissions, recording of results, MSc dissertation phase processes and production of registry statistics; • IT strategy and support; and• Health and Safety. Show less

My role was to manage the Lundia Office, which included:• Customer liaison via phone, fax, email and face to face;• Data entry;• Travel and accommodation bookings;• Web site editorship and maintenance;• Organising seminars; and • Health and safety management including conducting client DSE Assessments.

The Abbey Inn was English Heritage’s only restaurant with rooms. My responsibilities were wide-ranging but included:• Creation and maintenance of various spreadsheets, databases and documents and processes, including wages, invoices;• Liaison with guests, suppliers and staff to ensure a smooth administrative background;• Web site editorship and maintenance;• Management of staff; and• OHS and First Aid provision and training.

My responsibilities at this specialist packing and unpacking company were extensive and included:• Liaison with clients and employees including scheduling, administration, queries and bookings;• Creation and maintenance of various word templates and excel spreadsheets;• Data and business process analysis; and • Managing Human Resources, including recruitment, training, process improvement, counselling, occupational health and safety.

As a consultant specialising in business analysis and project management, I worked on-site with a number of clients as well as being an active member of internal working groups refining consulting skills and training. I left this role in order to take a year out to travel. Client work included:• Communications Manager at BHP Billiton for the global upgrade of IT Infrastructure working with two hundred business representatives worldwide;• For the Fosters Brewing Group, introduced… Show more As a consultant specialising in business analysis and project management, I worked on-site with a number of clients as well as being an active member of internal working groups refining consulting skills and training. I left this role in order to take a year out to travel. Client work included:• Communications Manager at BHP Billiton for the global upgrade of IT Infrastructure working with two hundred business representatives worldwide;• For the Fosters Brewing Group, introduced structured evaluation methodology to licensed hotels group to enable measured business system evaluation and coordinated the introduction of the Australian Sales Tax in 235 hotels across Australia; and• For AGL, a major Utility company, administrated the business systems component of the Y2K programme and provided facilitation services for the newly created business analysis group. Show less