Led the largest commercial and operational integration across six locations, utilizing Scrum/Agile methodologies to enhance collaboration and efficiency.Streamlined processes across all sites, reducing operational bottlenecks and improving outcomes.Developed and delivered training programs, equipping teams for successful integration.Managed KPIs, stakeholder presentations, and strategic alignment across multiple teams.Facilitated cross-functional meetings, ensuring clear action items and follow-ups for accountability.Conducted quarterly performance reviews for continuous improvement across operations.Assisted the Strategy and Program Management team in project planning, execution, and closure.Tracked project progress, resolved bottlenecks, and ensured on-time delivery through effective resource management.Maintained comprehensive project documentation, including schedules, status reports, and meeting minutes.Cultivated strong client relationships, addressing inquiries and concerns to ensure satisfaction.

• Managed enterprise-level implementation of grants management software on a statewide basis across all grant-making state agencies that collectively manage over $25 billion in grant funds.• Directly oversaw all project traffic flow, measuring progress from start to finish• Provided project estimates and schedules, and proactively identified and mitigated any risks that compromise deadlines, budgets, or overall quality of deliverables• Coordinated project effort of Delivery, Product, and Development Teams

Manage Defense Health Agency (DHA) and Department of Defense (DOD) contracts from inception to completion to help drive mission utilizing PMP best practices.Provide program management leadership to a variety of government stakeholders and non-stakeholders relating to payroll/finance, human resources, onboarding, background check, and information technology.Analyze contract needs, make proactive recommendations to improve existing processes, create new processes, and implement updated standard operating procedures.Strong analytical, multi-tasking, communication, problem solving skills.Ability to communicate with both technical and non-technical peers.Problem-solving and decision-making skills preeminently identify potential issues and concerns, establish and implement solutions which balance and meet the needs of all parties within the program.Ability to work independently to complete the mission at hand by applying time management and multi-tasking skills while working remotely.Managing multiple clients and projects simultaneously and ensuring that the mission, budgets, daily production, and scope are on schedule. Conduct pre-vetting and interview process for potential employee candidates. Create and implement new standard operating procedures for our corporate team. Build strong client relationships to maintain existing business and acquire new customers. Collaborate with various internal departments to ensure that they fulfill all customer requests. Act as the client's representative to ensure that their demands are met with a focus on improving the customer experience. Collect and analyze industry data to understand behavior and changing needs. Organize daily activities based on the goals of the organization. Devise new programs that support the organization's objectives. Communicate effectively with clients on a daily basis to ensure that all their needs are understood and addressed.

Identified and resolved escalated project issues, conducted extensive staffing / employment forecasting, and generated metrics outlining staffing, headcount, and employee status.Acted as leader, motivator, and mentor to successfully align team procedures with client expectations.Served as pivotal member of both Highlight's Employee Focus Group and Highlight's Leadership Cohort.Below listed are some of my achievements till date:► Hired as Loan Specialist to process and approve loans, quickly promoted to Team Lead, and then to Project Coordinator due to exceptional performance and leadership abilities.► Oversaw fully distributed team of 75 direct reports for EIDL Covid Relief program, including Loan Officers and Paralegals.

Coordinated with multiple radio broadcast teams Corporate face during events held and marketed by radio stationsRepresentative for five radio stations broadcasted via live and MyradioSet-up and ran multiple successful eventsSet-up and assisted with numerous live feed broadcasts from multiple locationsQuickly learned and was promoted to part time receptionist for the corporate officeCollaborated with over 20 member team