Alison Yu ☀️ Email & Phone Number

California, United States

As a Business Analyst, I have managed stakeholders, customers, and vendors when implementing a new internal CRM system and creating almost 40 individual secure website portals for 5000+ participants across numerous international exchange programs sponsored by the U.S. government and private corporations.

As a Fulbright Scholar, I represented the U.S. as a cultural ambassador in Taiwan, and fostered stronger connections with the local community through my position as an English educator. It was an immense honor to be given this opportunity to promote stronger international relations between the U.S. and Taiwan in this year of service.

As Product Manager, I managed the in-house CRM application and frequently collaborated with UX designers, engineers, marketers, analysts and more in an agile environment.Projects: -Application Integration: performed user interviews, identified user pain points and defined the customer journey of the loan pipeline to manage a multi-department integration of 4 major bank applications. -Product Marketing: spearheaded a virtual product marketing campaign that trained 270+ users, developed 7 new partnerships and created 7 new enhancements to solve user pain points.-Customer Support: managed the application customer support inbox, answering 950+ inquiries through phone and email to improve data accuracy, cataloging new feature enhancements and performing ad-hoc analysis with SQL or Snowflake.

After losing job opportunities due to COVID-19, I decided to make my own experience. I initiated a partnership with LinkedIn, to assist their client San Jose City College, in promoting usage and awareness of LinkedIn Learning. My project was nominated as one of the top projects as part of the Wonsulting Project 2020 Program!

Greater San Diego Area

As secretary, my main priority was to provide administrative support for the Student Union.I provided detailed accounts of meetings between student representatives and the school administration, and performed various research projects towards improving the university event room reservation system. Great office exposure!

San Francisco Bay Area

A fantastic opportunity working in international trade! I gained valuable work experience performing market research, hosting overseas delegations, and consulting future clients about U.S. export services. Projects: -Cyber security Trade Mission through Denmark, Norway and Sweden-USMCA legislation analysis documents-Calendar Project: provided recommendations on optimal times to engage in consulting and sales discussion with overseas counterparts through data analysis

Washington D.C. Metro Area

Through acceptance into the competitive U.C.D.C. program, where UC students apply to spend a quarter in DC, I analyzed data for the SBA’s $118 billion flagship loan program.In this fast-paced banking environment, I compiled and interpreted vast amounts of data using Tableau and Excel. Through data analysis, I made key recommendations for internal process improvement. This unforgettable experience became the foundation for my strong technical skills.

Alameda, California

As an English tutor for College of Alameda, I taught all levels of students (ESL -> college research papers) how to improve their speaking, reading comprehension, and writing capabilities in individual and group sessions. I also had the pleasure of working closely with the English department and faculty to become a teaching assistant and cultivated writing workshops for commonly requested topics such as thesis statements or improving personal statements for college transfer applications.

San Diego, California, United States

One of the largest socio-cultural organizations at UC San Diego dedicated to embracing and promoting Asian diversity. As the administrative chair, I had the honor of being a key contributor in organizing the logistical details of 50+ events, including the annual Asian Night Market. For this annual tradition, MASA collaborated with 20 student organizations to provide a night of festivities for 2000+ attendees.

San Diego, California, United States

A nonprofit aimed at celebrating and promoting the San Diego dance community. We hosted an annual dance competition for 24 teams and garnered 2000+ attendees.I worked closely with organization leaders to design the program booklet and vital social media marketing graphics for their advertising campaign. It was a rewarding and gratifying experience, developing an event of this caliber.

Bachelor Of Arts - Ba, International Studies-International Business, Cum Laude

Activities and Societies: Multi-Asian Student Association- Administrative Chair FUSION Hip Hop Dance Nonprofit- Graphics Committee

Investment, Theory Of Industrial Organization

Activities and Societies: 粤协项目部, "Let's Talk Chinese" Language Exchange ProgramAn amazing six-month study abroad experience in the heart.

Women'S Health, Anatomy

Through my involvement with Techbridge Girls, a nonprofit promoting girls into STEM, I became a full-ride scholarship participant.