Alison Thomas Email & Phone Number

Nottingham, England, United Kingdom

Nottingham, United Kingdom

• Designed, recruited and managed a high performing revenue protection team that avoided £650K of fraud.
• Identified an external money laundering case and provided clear documented evidence to Internal Audit, Senior Management, external suppliers corporate risk department, IATA and the City of London Police (NFIB).
• Analysing, measuring and controlling the levels of fraudulent transactions within bmi and to lead and develop all aspects of the Sales Audit function, ensuring full compliance with the requirements of all internal and.
• Ensuring that identified areas of revenue leakage are urgently investigated & corrective measures applied.
• Developed and maintained effective control systems that record the financial impact of fraudulent transactions in the organisation.
• Continually improving fraud screening processes by identifying new trends and implementing new procedures to reduce potential losses.

• Designed the role and responsibilities of this newly formed role that was originally created to reduce the online credit card fraud that bmi was suffering, also to identify any new trends of fraud within the group.
• Set up new processes to identify & investigation of web based bookings made that met criteria.
• Designed criteria to be used in the examination of web bookings that would distinguish high risk bookings that could be singled out for further investigation
• Liaised with all bmi ticket desks in airports across the bmi network, establishing good relationships with desk and duty managers to build strong relationships to work together in preventing fraudulently identified.
• Reduced fraud materiality by designing and implementing leading edge processes and techniques.
• Worked with 3rd party software supplier –, to build an in house fraud screening tool, configuring the rule criteria, testing and evaluating the output data.

• Recruited and developed a team of personnel to provide a subcontracted revenue accounting function to the newly created airline bmibaby. Becoming a lead point of contact with Senior Management of the Commercial.
• Provided monthly final revenue reports & ancillary revenue reports to senior management.
• Identification and prevention of fraudulent bookings, and accounting for chargeback’s from the credit card companies.
• Managed a team in the reconciliation of all balance sheet/cash accounts
• Set up all accountable processes such as sales and miscellaneous processing.
• Ensured that daily credit card files had been FTP’d successfully to all acquirers ensuring cash flow continuity.

Nottingham, United Kingdom

Gloucester, United Kingdom & Guernesy C.I.