The Solution Architect plays a critical client-facing role that interprets and translates client requirements into a viable, scalable solution that that helps our customers solve problems. Coordinates efforts across sales and delivery teams to provide solution, estimates and generates associated materials to assist the sales teams’ acquisition of new customers and recurring business.Work with the sales team to identify client needs and to architect appropriate Salesforce.com solutions requesting Technical Architect support where required.Clearly Identifies and articulates the problem statement, client’s objective and high level business requirements; to ensure that delivered solutions meet both short and long term company and client business performance expectations.Understands the additional applications/components that would be needed/required for enterprise size customers and how they would fit overall solution design.Drive preparation and delivery of client presentations, proposals and Statements of Work that clearly articulate the solution relative to client needs.Recommends resourcing profile and effort estimation aligning with the clients budget and timelines.Coordinate with various stakeholders to complete RFI and RFP and have the experience and ability to handle RFI and RFP queries.Assist and supports client activities as an SME on projects to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging.Works with the project team to ensure smooth and efficient knowledge transfer from pre-sales

Project Delivery o Business Requirements Analysis, Process Analysis, Solution Design o Develop and demonstrate solution prototypes o Application configuration o Develop data migration strategies and mapping o Testing – creation & execution of testing scripts o Development of training material & training delivery to clients o Co-ordination of problem resolution activities for clients o Assist with development of scope and project plans for engagementsTake responsibility for managing delivery outcomes, status reporting, time frames and change management processes within smaller client projectsManage effort to scope and identify and escalate change requests Business DevelopmentAssist with sales proposals, tender responses, presentations & client meetings Practice DevelopmentMentoring junior consultantsCreate and improve frameworks, disciplines, templates that assist ProQuest to create repeatableprocesses and better project executionAssist with practice management with project co-ordination, resource management

Track sales pipeline through dashboard and reporting, make recommendations to improve sales pipeline performance adn reporting.Design KPIs and reports that provide business insight from both historical and forecast analysis to enhance overall performace.Address Board meeting followup questions and recommendations.Ensure all sales programs have effective KPIs that can be tracked and measured.Measure Sales program efficiencies and effectiveness.Liase with global sales teams and finance to ensure data validity.Design and implement processes for license and maintenance renewal contracts.Perform Salesforce.com administration including user maintenance, training, custom objects as required, reporting and dashboard creation.Establish integration between ERP and CRM as well as peripheral system integrations to ensure full visibility of performance.

Duties included:Implementation and management of business intelligence software and allocation systems.Management of internal and external sales and supply data.Recommendation and implementation of system and process efficiencies.Project management for value adding opportunities across all titles of Pacific Magazines.Management and improvement of allocation process.Streamline information management for internal and external parties.Assist in forecast and recommend supply and sale of magazines.Ensure Circulation and Management are provided with accurate, timely and usable reports.Produce weekly critical Circulation Summary reports for management.

Duties included:Develop and implement booking systems and finance processes as required.Ensure Advertising and Finance teams are provided with accurate, timely and usable financial reports.Salesforce.com Administrator (including data integrity and reporting).Customising Salesforce.com for new processes.Train staff on usage, significance and compliance of Salesforce as CRM.Coordinate and run advertising end of month billing procedures including critical report generation. Maintain and run daily/weekly/monthly financial reporting.Coordinate and maintain all finance related information on the Advertising Booking System.Data integration/cleansing for new acquisitions.Design and implement reports/systems when required. Provide ad hoc support to Advertising and Finance as required

Duties included:Trust Account Reconciliation.Daily banking, reception and administration duties.Financial ReportingCustomer service.Planning of staff, logistics & operations for weekly auctions.Training of staff in custom designed computer system (Appman).Assessment & installation of computer hardware and software in relation to overall company suitability.Receiving goods for weekly auction, adding them to database system.Database maintenance. Stock control of items received.Estimation of items in auction of a weekly basis.Auctioneering of goods on weekly basis.

Duties included:Trust Account Reconciliation.Daily banking, reception and administration duties.Customer service.Training of staff in custom designed computer system (RFC).Receiving goods for weekly auction, adding them to database system.Database maintenance. Stock control of items received.Estimation of items in auction of a weekly basis.Auctioneering of goods on weekly basis.

included:Trust Account Reconciliation.Daily banking, reception and administration duties.Customer service.Receiving goods for weekly auction, adding them to database system.Stock control of items received.Estimation of items in auction of a weekly basis.Auctioneering of goods on weekly basis.