Customer Happiness Manager - Growth
Current
Mar 2023 - Present
AeroLeads people directory · profile
Alix Remes Email & Phone Number
Customer Happiness Manager - Growth
at
MyFitnessPal
2 work emails found
@myfitnesspal.com
3 phones found area 415 and 510
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Happiness Manager - Growth
Location
Vacaville, California, United States
Company size
Who is Alix Remes? Overview
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Quick answer
Alix Remes is listed as Customer Happiness Manager - Growth at MyFitnessPal, a with 42 employees, based in Vacaville, California, United States. AeroLeads shows a work email signal at myfitnesspal.com, phone signal with area code 415, 510, and a matched LinkedIn profile for Alix Remes.
Alix Remes previously worked as Senior Customer Happiness Specialist at Myfitnesspal and Customer Happiness Specialist at Myfitnesspal. Alix Remes holds Bachelor'S Degree, Graphic Communications from Franklin Pierce College.
Company email context
Email format at MyFitnessPal
This section adds company-level context without repeating Alix Remes's masked contact details.
{first}@myfitnesspal.com
92% confidence
AeroLeads found 2 current-domain work email signals for Alix Remes. Compare company email patterns before reaching out.
Profile bio
About Alix Remes
Dedicated customer service professional with 15+ years achieving excellent customer satisfaction results with a focus on operational improvements, training procedures and effective communications.Proficient in Customer Support, process creation and implementation, Zendesk, Excel/Sheets, time management, collaboration and throwing all of my tasks in the air and figuring out how to efficiently manage them.
Listed skills include Customer Service, Microsoft Office, Management, Microsoft Word, and 40 others.
Current workplace
Alix Remes's current company
Company context helps verify the profile and gives searchers a useful next step.
Myfitnesspal
9 roles
Alix Remes work experience
A career timeline built from the work history available for this profile.
Senior Customer Happiness Specialist
As a senior customer happiness agent (team captain) I manage the day-to-day flow of information to our users and internal agents. With a focus on Premium services, my job ensures our Premium users always receive priority service. - Manage team of 3-5 remote agents providing priority email support to our Premium users- Collaborate with Premium services team (developers, subscription services, design, QA) to ensure we are providing features relevant to our user base and provide feedback from a user prospective- Streamline processes to ensure efficient workflows and time management- Analyze agent performance data (CSAT scores)- Train and Mentor Level 1 agents, including continued feedback/training- Create/Manage internal knowledge base of How-To articles- Create/Mange macro & FAQ databases in Zendesk- Co-lead external events promoting our products and interacting with our users
Apr 2021 - Mar 2023
Customer Happiness Specialist
Nov 2016 - Apr 2021
Customer Support Supervisor
Jul 2015 - Aug 2016
Customer Support Lead
Apr 2014 - Jul 2015
Customer Support Representative
Oct 2013 - Apr 2014
Chat Response Associate / Administrative Assistant / Direct Ship Associate
* Managed customer service via chat, email and inbound call center.* Assisted customers with order placement, returns and delivery issues.* Supported General Manager with scheduling, annual company meeting planning and email management.* Contacted vendors with customer inquiries/concerns.* Supported Human Resources with hiring and confidential records.
Sep 2009 - Sep 2013
Sales Associate
Russo'S Books
Created point-of-purchase and in-store displays; managed inventory and receiving.Customer service
Mar 2009 - Sep 2009
Supervisor - Qa/Provisioning
* Supervised a 10 person team: training, order follow-up and general information.* Reviewed and processed orders, often requiring complex research and error identification/correction.* Liaison with all departments processing customer requirements.
Mar 2006 - Feb 2009
Team & coworkers
Colleagues at MyFitnessPal
Other employees you can reach at myfitnesspal.com. View company contacts for 42 employees →
AV
Aditya Viswanathan
Colleague at MyfitnesspalHouston, Texas, United States
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BW
Brookell White Ms, Rdn
Colleague at MyfitnesspalAlpine, California, United States
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RO
Ripley O'Shea
Colleague at MyfitnesspalSan Francisco, California, United States
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KB
Katherine Basbaum Ms, Rd
Colleague at MyfitnesspalCharlottesville, Virginia, United States
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JL
Jaehyeong Lee
Colleague at MyfitnesspalLos Angeles Metropolitan Area, United States
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ST
Steph Tarnacki
Colleague at MyfitnesspalFort Collins, Colorado, United States
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MH
Mary Hable
Colleague at MyfitnesspalSeattle, Washington, United States
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CM
Collin M.
Colleague at MyfitnesspalGreater Seattle Area, United States
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AS
Amanda Smith
Colleague at MyfitnesspalGrand Rapids, Michigan, United States
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AC
Amanda Cheney
Colleague at MyfitnesspalWest Des Moines, Iowa, United States
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Aditya Viswanathan
Colleague at MyfitnesspalHouston, Texas, United States
View →
BW
Brookell White Ms, Rdn
Colleague at MyfitnesspalAlpine, California, United States
View →
RO
Ripley O'Shea
Colleague at MyfitnesspalSan Francisco, California, United States
View →
KB
Katherine Basbaum Ms, Rd
Colleague at MyfitnesspalCharlottesville, Virginia, United States
View →
JL
Jaehyeong Lee
Colleague at MyfitnesspalLos Angeles Metropolitan Area, United States
View →
ST
Steph Tarnacki
Colleague at MyfitnesspalFort Collins, Colorado, United States
View →
MH
Mary Hable
Colleague at MyfitnesspalSeattle, Washington, United States
View →
CM
Collin M.
Colleague at MyfitnesspalGreater Seattle Area, United States
View →
AS
Amanda Smith
Colleague at MyfitnesspalGrand Rapids, Michigan, United States
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AC
Amanda Cheney
Colleague at MyfitnesspalWest Des Moines, Iowa, United States
View →
3 education records
Alix Remes education
Bachelor'S Degree, Graphic Communications
Certificate, Advanced Web Design
High School Diploma
FAQ
Frequently asked questions about Alix Remes
Quick answers generated from the profile data available on this page.
What company does Alix Remes work for?
Alix Remes works for MyFitnessPal.
What is Alix Remes's role at MyFitnessPal?
Alix Remes is listed as Customer Happiness Manager - Growth at MyFitnessPal.
What is Alix Remes's email address?
AeroLeads has found 2 work email signals at @myfitnesspal.com for Alix Remes at MyFitnessPal.
What is Alix Remes's phone number?
AeroLeads has found 3 phone signal(s) with area code 415, 510 for Alix Remes at MyFitnessPal.
Where is Alix Remes based?
Alix Remes is based in Vacaville, California, United States while working with MyFitnessPal.
What companies has Alix Remes worked for?
Alix Remes has worked for Myfitnesspal, Wargaming America, Williams-Sonoma, Inc., Russo'S Books, and Granite Telecommunications.
Who are Alix Remes's colleagues at MyFitnessPal?
Alix Remes's colleagues at MyFitnessPal include Aditya Viswanathan, Brookell White Ms, Rdn, Ripley O'Shea, Katherine Basbaum Ms, Rd, and Jaehyeong Lee.
How can I contact Alix Remes?
You can use AeroLeads to view verified contact signals for Alix Remes at MyFitnessPal, including work email, phone, and LinkedIn data when available.
What schools did Alix Remes attend?
Alix Remes holds Bachelor'S Degree, Graphic Communications from Franklin Pierce College.
What skills is Alix Remes known for?
Alix Remes is listed with skills including Customer Service, Microsoft Office, Management, Microsoft Word, Photoshop, Customer Satisfaction, Jira, and Video Games.
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