Allison Dahleen Email & Phone Number

Homer Glen, Il, Us

Promoted to Senior Director of Operations, overseeing all company-wide operational activities.

Promoted to Director of Service where I'm responsible for a team of full-time and part-time college counselors, essay coaches, and tutors ensuring excellence within service and client success.

Remote

I am a member of the HelloCollege Leadership Team where I come up with innovative ideas to continue to grow our organization. Counselor Duties-Manage a caseload of students with varying years of graduation and assist them with navigating through the College Admissions Process; meeting with them in-person, virtually, or over the phone- Create a lasting relationship with a students to ensure they achieve all educational goals - Monitor and manage a student's progress with test prep and high school course rigor- Presenter and facilitator of a variety of workshops: Resume Building, Stand Out Factor, Professional Prep, etc- Assist students with hitting program targets: Develop a College List, Create a Stand Out Factor, Build a Student Resume, Complete Applications and Essays, Discuss College Budget/Awards, and Search/Apply for Scholarships

As a HelloCollege Admissions Counselor, I guide students and familiesthrough the college planning process. I regularly meet with students toassess their academic standing, help them understand which schools are a good fit,and help create a strategy to succeed. I strive to ensure every studentaccomplishes their college planning goals.Prior Marketing Duties -Create email campaigns-Track AB tests within campaigns-Coordinated and Executed Public Workshops (up to 300 people)-Assisted with managing registration and attendance tracking

Oak Brook, Illinois

-Successfully on boarded University of Kentucky MSW program managing the first cohort. Also successfully on boarded the first sixteen cohorts of Winthrop University (MAA, MEd, MBA, and MSW programs)-Responsible for Student Services for 4 different partner schools and 10 different bachelor and graduate programs-Completed daily Student Services tasks such as creating proactive communication templates, working with the student from registered until they graduate, registering all students for classes, responsible for degree planning, monitoring “at-risk” students, and continuing to be a student advocate within the department.-Manage weekly communication to engage the student body and support retention efforts through various tactical approaches including proactive/reactive phone calls, text messages, click to chat and email.-Expertise using different student systems (Banner, Engage, Blackboard, Colleague)-Manage regular activity, audit, and retention reporting, including registration management, to ensure achievement of internal and external partner retention/graduation goals.-Monitor student performance to identify at-risk students, and successfully resolve student issues through prompt attention and communication coaching designed to improve student and program retention-Forecast course section needs, and provide recommendations for course scheduling where applicable, working with Student Recruitment and academic leaders to ensure availability and efficiency (load balancing) of campus resources.-Maintain accurate student enrollment records through database and spreadsheet management tools (CRM/SIS/ Excel.) Create and maintain comprehensive documentation of student meetings, interactions, and records through campus systems

Oak Brook, Illinois

Managed logistic affairs for nationally known accounts through various means of transportation such as rails, trucking, and outside carriers. While also building and maintaining relationships with internal and external partners.

Pensacola, Florida Area

Responsible for maintenance, operations, and environmental service in the University Commons at the University of West Florida. Also assisted with student employee development through interviewing, training, and mentoring student employees.

Pensacola, Florida Area

Responsible for managing the University Commons daily events, supervising the crew who sets up those events, support pro-staff and help when asked, and assist with technical setups.

Mokena, Illinois

Responsible for opening restaurant, opening and managing tills, in charge of discount approval, booking events and banquets, encouraging and managing employees, cashing out servers, and checking that side work is complete.

Masters, Administration Leadership

Master Of Science (Ms), Specialization: Leadership In Public Service And Nonprofit Administration

Bachelor’S Degree, Marketing/Marketing Management, General, Senior

Activities and Societies: Phi Sigma Sigma Sorority, Marketing and Logistics Association, UCSI Building Manager

Associate Of Arts And Sciences (A.A.S.), General Business

Activities and Societies: Women's Basketball Team