Allison Jackson Email & Phone Number

Facilitate learning for Distance Education students in the School of Biblical Counseling. Reflect the counseling philosophy and methodology taught in CCEF classes. Function as the primary connection between students and CCEF. Evaluate students’ papers based on the instructors’ grading standards and course grading guidelines. Form relationships, going beyond grading. Answer questions students have about course material.

Abington, Pennsylvania, United States

--Part of the leadership team driving the gym to current performance in the top 25% of our global franchise system of over 300 franchises, according to key business metrics.--Further increased new customer acquisition success rate by 9%, up to 74% on average.--Streamlined the class schedule and maximized team member schedules. Currently operate at 85% of the total capacity, up from 47% in 2019 while maintaining or increasing total enrollment number. Improved payroll efficiency while not sacrificing quality and processes; reduced headcount from 6 full-time equivalency (FTEs) in 2020 to currently under 4.--Provided programs that led to employee retention increasing by 15%.--Established goal-based incentive plans for the leadership team. Goals include payroll control (payroll is the single largest controllable expense), 3% revenue increase, and 10% total enrollment increase.--Increased effectiveness of marketing emails to an average read rate of 60%.--Managed rapid growth in post-pandemic recovery, including an all-time high volume of inquiries, up over 50% from previous all-time high.

Remote

Consulted with the owner and team members routinely to maintain and grow business performance. Oversaw the hiring process. Executed phone interviews. Troubleshooted operational needs and difficulties. Helped maintain positive team culture by listening and advocating for the needs of individuals and the team as a whole.

Abington, Pa

Promoted a healthy team culture by energizing team meetings, fostering positive communication and mediating conflict. Oversaw all team members. --Increased new customer acquisition success rate by 20% (45 to 65%).--Achieved highest levels of member enrollment in franchise history: over 700 kids attending weekly classes for two years in a row.--Significantly increased retention of members from session to session: average rate of 30% retention doubled to 60% retention in 2017-18.--Drove 7% increase in number of marketing inquiries through social media management and marketing tools.

Abington, Pennsylvania, United States

Oversaw the training of new team members and ongoing team training. Evaluated for class standards. Planned and executed special events. Participated in strategic planning meetings. Maintained awareness of key business metrics and team goals. Instructed gymnastics classes in three additional specialties.

Abington, Pa

Instructed gymnastics classes to children ages three to twelve years old. Developed and implemented lesson plans in coordination with team members. Led special events and camp sessions. Built relationships with members. Cleaned the facility and ensured the safety of children and adults.

Columbus, Ohio Area

Developed and implemented lesson plans based on the needs of the individual or group. Instructed swim lessons for children with disabilities ages three to twelve. Offered workout accommodations and sports classes for adults with disabilities.

Master Of Arts - Ma, Counseling

Bachelor Of Arts - Ba, Psychology

Minor: Disability Studies