Allison Sinclair Email & Phone Number

Canada

- Customer Marketing - Customer Advocacy Programs - Customer Stories, and Sales Enablement - G2 Reviews and Customer Testimonials Goal: Amplify customer voice and experience with case studies, blog posts, video testimonials. Connect and build lasting relationships with customer advocates through a Champions Program.

Toronto, Ontario, Canada

Prodigy Education provides math games to more than 150 million students in more than 50 countries and was listed in Deloitte's Fast 50 as one of the fastest-growing tech companies in the world. - Responsible for onboarding and training of 200+ U.S. partners representing ~$800k in annual revenue- Presented 50+ professional development sessions per quarter with average post-training CSAT score of 90%; consistently among top performers within the department- Designed and launched multi-module Thinkific Course for asynchronous training and onboarding; to be used with 20,000 adult learners Fall 2021- Managed network of 60+ Lead Teachers from across partner portfolio; facilitated regular events, webinars, resource sharing etc to drive engagement and usage - Restructured professional development resources and presentations to better address partner needs resulting in 20% usage increase- Conceptualized and facilitated an internal training program to prepare 10 Customer Success Managers on new processes to scale training efforts, resulting in streamlined booking and enablement system for Customer Success team.

Toronto, Canada Area

myBlueprint is a leading Canadian edtech SaaS company and developer of digital portfolios and career/life planning software serving over 360 school districts, and 1,000,000 student users. - Conducted and tailored unique training sessions 3x weekly for schools via webinars, and in-person sessions.- Co-developed and facilitated a new product offering, resulting in three new training services for partnered schools. - Onboarded 20 Model Schools in Toronto District School Board resulting in a sustainable implementation plan for educators to transition using myBlueprint in their classrooms, and a 2x increase in user adoption in a quarter.- Revitalized educational content such as lesson plans, posters, course packages, and pre-recorded webinars to stay up-to-date, and improved.- Collaborated, and lead internal training sessions to build a comprehensive support knowledge base and establish a quarterly learning initiative cross-functionally with our Development team.

Toronto, Ontario, Canada

Gap was founded in 1969. In the over 50 years since, the company has grown into seven brands, and an initial commitment to do more has grown into a global ambition to champion equality, inclusivity, and sustainability.Worked at the Toronto flagship store, and provided exceptional customer service on a fast-paced store floor. I had to actively listen to customer requests, and made connections with them to become a trusted advisor during their shopping. I was available to quickly problem solve any questions or issues that they shared, and worked in a team environment to have our customers' experience be seamless and enjoyable.

Master'S Degree, Masters Of Teaching

Bachelor Of Arts (B.A.), Kinesiology