Allison Summers Email and Phone Number

● Designed and implemented a comprehensive immersion program for all incoming field leadership ● Created and executed a training store manager program to multiply field based training efforts● Developed curriculum and facilitated more than 30 intensive management development courses focused on: management styles, team development, recruiting, succession planning, coaching and performance management● Managed $2 million dollar annual training budget below plan● Eliminated $140k… Show more ● Designed and implemented a comprehensive immersion program for all incoming field leadership ● Created and executed a training store manager program to multiply field based training efforts● Developed curriculum and facilitated more than 30 intensive management development courses focused on: management styles, team development, recruiting, succession planning, coaching and performance management● Managed $2 million dollar annual training budget below plan● Eliminated $140k annual training budget below plan● Influence top level leadership and key stakeholders through facilitation of programs and cultural immersion● Design sales experience for Teavana Tea Bars and train and open in 4 cities averaging 30% above plan● Design sales experience for new concept stores in Southcenter and Bellvue and open and train new concept ● Adapt thinking and training approach based on the growth of the company and acquisition by a global brand● Analyze KPIs and evaluate company priorities to strategically deploy training specialists into high impact assignments● Retrained the entire company under new leadership - created materials and facilitated field based training sessions● Monitor top performers and leverage their best practices to drive the organization forward● Developed a Training General Manager Pilot program that will be implemented to entire field ● Leverage the Starbucks coaching model to develop team performance● Prioritize ongoing career planning with past training participants to feed the pipeline with key talent● Develop sales training programs and resources for retail operations● Created a master tea program to elevate core product knowledge and company passion● Evaluate, manage and maintain all company training programs Show less

● Turned around underperforming store and grew business (34% comp) in three months● Developed 22 partners into team leads, manager, and area managers● Constantly adjusted selling tactics based on analysis of detailed reporting ● Opened two new stores and hired and trained 50 partners ($55 ADT)

• Managed over 600 accounts and provided financial counseling

•Manage Front Desk Associates to ensure policies and procedures as outlined in the Gym Operations Manual are followed at all times•Manage and motivate Front Desk Associates to emphasize superior customer service•Directs and controls all gym walk-thrus with potential customers•Manage and support retail, concession and tanning sales and promotions•Ensure that all employees are wearing proper uniform attire and nametags•Open and close gym to safety and cleanliness… Show more •Manage Front Desk Associates to ensure policies and procedures as outlined in the Gym Operations Manual are followed at all times•Manage and motivate Front Desk Associates to emphasize superior customer service•Directs and controls all gym walk-thrus with potential customers•Manage and support retail, concession and tanning sales and promotions•Ensure that all employees are wearing proper uniform attire and nametags•Open and close gym to safety and cleanliness standards Show less

• Managed top line sales results and growing the business through business insight to action• Maintained a focus on product as the premier product differentiator, to build loyalty • Created emotionally engaging customer experiences, consistent with the brand vision• Built customer loyalty through current brand strategies, including credit and customer relationship marketing• Built and grew high performing teams- Leading change through positivity and a growth mindset