Offers marketing strategy, graphic design, and website design services to individuals and companies on a project basis.• Executes event marketing efforts including promotional assets, copywriting, ticket sales, email campaigns, website design, & day of signage design.• Collaborates with engaged couples to design and coordinate printing of custom wedding invitations, seating charts, escort cards, table numbers, menus, etc.

Oversees all business operations including billing, hiring, employee/client onboarding, content creation, project management, & customer relations.• Plans, designs, & schedules 3-4 branded social media graphics & captions per week for 8-10 clients across various platforms.• Manages publishing calendar for 15-20 SEO optimized blog posts per month, including blog topic generation, image sourcing, copyediting, publishing, & overseeing in house writing team.•… Show more Oversees all business operations including billing, hiring, employee/client onboarding, content creation, project management, & customer relations.• Plans, designs, & schedules 3-4 branded social media graphics & captions per week for 8-10 clients across various platforms.• Manages publishing calendar for 15-20 SEO optimized blog posts per month, including blog topic generation, image sourcing, copyediting, publishing, & overseeing in house writing team.• Develops templates & content for monthly client newsletters.• Designs client websites and webpages using website builders including Squarespace, Wix, and Elementor (Wordpress).• Serves as project manager for custom website design & development projects, including supervising contracted web design team.• Leads analytics reporting, brand development, client acquisition, proposal design, & client relationship management efforts. Show less

Executed all marketing, ticket sales, public relations, customer service and staffing efforts for a growing musical theater venue in Chicago’s Southport Corridor.• Drove targeted marketing campaigns - digital, print, radio & bus ads• Developed content for social media & weekly eblasts (17K+ subscribers) • Directed website relaunch & managed page updates• Interfaced with Chicago’s leading theater reviewers, editors• Wrote, designed & distributed press releases, invitations &… Show more Executed all marketing, ticket sales, public relations, customer service and staffing efforts for a growing musical theater venue in Chicago’s Southport Corridor.• Drove targeted marketing campaigns - digital, print, radio & bus ads• Developed content for social media & weekly eblasts (17K+ subscribers) • Directed website relaunch & managed page updates• Interfaced with Chicago’s leading theater reviewers, editors• Wrote, designed & distributed press releases, invitations & press kits• Hosted opening night receptions & special events • Secured live, print & online press coverage• Coordinated marketing collateral design & distribution • Oversaw community outreach & audience development efforts• Hired, trained & managed box office staff • Administered ticketing & patron management software Show less

Assisted elite clientele with event planning, catering, meeting planning, hotel accommodations, VIP restaurant reservations, travel & transportation arrangements, entertainment, and much more.Served as Co-chair for the 23rd Annual Client Appreciation Open House, one of the top real estate and networking events in the area for 600-800 top decision makers from the real estate and corporate industries. Lead the concierge team as the Ticketing Category Leader: worked to increase… Show more Assisted elite clientele with event planning, catering, meeting planning, hotel accommodations, VIP restaurant reservations, travel & transportation arrangements, entertainment, and much more.Served as Co-chair for the 23rd Annual Client Appreciation Open House, one of the top real estate and networking events in the area for 600-800 top decision makers from the real estate and corporate industries. Lead the concierge team as the Ticketing Category Leader: worked to increase sales by improving ticket training procedures, updating reference materials, and expanding team’s awareness of Chicago theater offerings.Nominated by colleagues and supervisors as Employee of the First Quarter in April 2013. Show less

Managed all day-of-show box office operations as part of a two-person Front-of-House team: coordinated check-in, concession sales, completed sales reports and handled all customer service inquiries.

Managed the production of onsite marketing materials including order forms, surveys, letters, and program inserts.Identified opportunities for cross-promotion and list trades; coordinated in-house distribution of marketing collateral.Initiated community outreach efforts; targeted and engaged cultural organizations throughout Chicago.

Assisted the Development department with the planning and coordination of special events and fundraisers.Provided Marketing support to the Director of Marketing and Public Relations with a focus on reaching out to students and young professionals.

Conducted research on prospective patrons and established connections with corporate Member Benefit Departments, Alumni and Student Organizations and other cultural and arts organizations.Generated word-of-mouth publicity by utilizing online social media to hold video contests and other creative promotional activities.

Offered superior customer service to patrons through the use of carefully honed interpersonal skills and extensive training in the Tessitura Ticketing Software.