Proactive and client-focused Design & Sales Consultant with expertise in guiding interior designers and design firms through every stage of their projects, from sourcing luxury furnishings to final delivery. Skilled in end-to-end procurement, order management, and building strong client relationships to ensure seamless project execution. Excels at prospecting and developing new business opportunities while reactivating dormant accounts to drive showroom growth. Experienced in managing client needs within a multi-line showroom carrying over 50+ diverse product lines, offering tailored solutions that align with project goals and design trends. Combines deep product knowledge, design expertise, and exceptional organizational skills to consistently exceed expectations.

Collaborated with organizational leadership and the board of directors to develop and implement operational strategies that drove business growth. Established strategic partnerships and cultivated connections with potential clients to enhance business development efforts. Recruited and secured high-quality tradeshow buyers through targeted marketing initiatives. Built strong relationships with permanent and temporary exhibitors, identifying new prospects and engaging VIP retailers to expand market reach. Defined departmental performance goals, monitored progress, and provided actionable feedback to address underperforming areas.

Promoted to Leasing Director of Home & Design for The Gallery showroom, a 22,000-square-foot shared space featuring exhibitors in furniture, home decor, lighting, art, bedding, and textiles, while continuing to serve as Director of Shared Showroom. Managed daily operations of both showrooms and attended Home & Design tradeshows to source potential prospects for vacant spaces. Created engaging showroom video tours to showcase layouts to prospective exhibitors, including those unfamiliar with Dallas Market Center. Successfully achieved 100% occupancy with 26 exhibitors and guided the development of a 10,000-square-foot expansion showroom to accommodate growing demand from my extensive network of exhibitors.

As Director of Shared Showroom for The Gallery and Light+Design on Ten, I played a pivotal role in driving operational excellence, maximizing sales opportunities, and enhancing exhibitor and buyer experiences. Joining the team in 2018 as Showroom Manager, I rapidly advanced to Director in 2019, overseeing the growth and success of shared showrooms tailored to exhibitors seeking a cost-effective presence at Dallas Market Center.By combining strategic leadership, innovative solutions, and a customer-focused approach, I positioned The Gallery and Light+Design on Ten as premier destinations for exhibitors and buyers in the Home & Design sector.

Joined The Gallery, a shared showroom at Dallas Market Center, in 2018 as Showroom Manager, overseeing operations for 15 exhibitors. Developed an order processing system, exhibitor floor book, and sales strategies to manage 15 distinct "stores" under one roof. Coordinated exhibitor move-ins, freight logistics, and marketing efforts, ensuring smooth operations and strong exhibitor relationships. Promoted in 2019 to Director of Shared Showroom for The Gallery and Light+Design on Ten, leading both spaces to exceed revenue goals, increase exhibitor retention, and drive showroom growth.

Supported the showroom manager in daily operations and seamlessly handled responsibilities during a management transition, ensuring uninterrupted service and operational efficiency. Consistently achieved and exceeded monthly sales goals while maintaining exceptional customer service standards. Fostered strong client relationships to build lasting partnerships and drive future business opportunities, even amidst organizational changes.

Developed and implemented an efficient inventory system for Silkroute’s warehouse at Dallas Market Center, reporting directly to the Vice President. Oversaw showroom operations, managed product replenishment, and coordinated inventory transfers to multiple locations. Acted as a liaison between the warehouse and showroom, resolving issues and ensuring smooth project execution. Enhanced product presentation and sales by supporting visual merchandising efforts in the showroom and at tradeshows/events.

Served as Team Lead for William-Sonoma’s first Texas distribution center, overseeing the third shift (11 pm – 7 am) to ensure efficient home delivery services to retail stores and customers. Directed daily team workloads, ensuring orders were picked, staged, and inventoried accurately for third-party deliveries. Conducted dock inventory checks to verify item details, including color and quantity, before finalizing load-out by 5 am. Supervised delivery drivers during truck loading to prevent inventory discrepancies. Adapted to increased workload and extended shift times as retail sales and delivery demands grew.

Began at Best Buy Distribution Center in 2007 as a Customer Service Representative in the Home Delivery department, coordinating home appliance deliveries with buyers. In 2009, transitioned to the Geek Squad department as a Parts Processor, ensuring repair agents received correct parts for items such as appliances, laptops, computers, TVs, and cell phones. Managed the return of damaged parts to manufacturers to maintain quality control.Promoted to Quality Assurance Analyst, where responsibilities included conducting physical inventory counts, adjusting system records, and resolving inventory discrepancies to maintain operational efficiency. Collaborated with the Home Delivery Team to oversee load-out processes and inspect trucks upon return, ensuring delivery accuracy and adherence to inventory protocols.

Your best source for French, Italian and European antique furniture and décor! In 27 years we’ve grown to two huge showrooms totaling 50,000 square feet in Dallas and Baton Rouge, both filled with an unmatched selection of antique furniture in a dizzying array of styles, sizes and price ranges, all personally hand-selected by Inessa and John and directly imported from Europe. Our extensive collection of antique paintings and accessories makes perfect accompaniments to the furniture, as do the hundreds of antique and vintage lighting fixtures and lamps