Alma Hernandez Email & Phone Number

Commerce, Ca

Greeted all customers and employees on a daily basis. Handled a variety of duties including creating office schedule, booking travel itineraries for corporate executives and daily executive lunches. Lead a customer service team in handling sales orders, returns and shipments. Researched product information to satisfy customer requests and ensured that pricing and availability information was correct on multiple company websites. Received, processed and expedited customer returns and refunds. Reliable, honest, hard working and flexible with great leadership skills, willing to take on a variety of tasks and adapt quickly to a fast pace environment.

Baldwin Park, Ca

Created an outstanding customer experience through exceptional service. Establish and maintained a safe and clean environment that encourages our customers to return. Embraced the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrated the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Education record

Accounting, Human Resources