Alok Kumar Email & Phone Number

India

Patna

Patna

Looking after commercial vehicle business of entire Bihar like sales, credit & collection.Sales & Marketing / Business Development: Handling entire sales and marketing operations for achieving increased growth & profitability. Using sales forecasting to ensure the sale & profitability of products; analysing business developments & monitoring market trends. Conducting extensive market research to analyze and assess market potential, tracking competitor activities for providing valuable inputs for new product development. Collection / Recovery Management: Formulating effective debt collection mechanisms for ensuring timely receipt of money from clients. Monitoring collections processes, as well as setting up new processes for improving collections time. Handling collections from customers across various delinquencies and taking appropriate measures for normalizing the delinquent accounts. Rendering regular feedback to the sales and collection team on the portfolio performance, quality of sourcing, turnaround and market trends. Channel Management: Identifying and networking with reliable dealers/channel partners resulting in deeper market penetration and reach. Developing and appointing new business partners to expand product reach in the market and working in close interaction with the dealers and distributors to assist them to promote the product. Monitoring the performance of dealers & distributors regarding sales and collections.Team Supervision: Leading, mentoring and motivating teams while ensuring compliance to the laid guidelines. Imparting training to the team members for enhancing their skill levels. Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Varanasi

• Administered business start-up’s at various parts of UP like Ghaziabad, Noida, Lucknow, Allahabad, Varanasi and Haldwani of Uttarakhand• Entrusted with responsibility of maintaining:o Desired business volume based on penetration targeto Delinquency level• Handled administration and credit function

Varanasi

• Looked after individual profit centers including Varanasi and Allahabad • Handled various product lines including 2 Wheelers, 3 Wheeler, Consumer Durable & Personal Computers• Oversaw retail marketing, operations, collections and customer care• Accountable for building alliances with dealers• Managed rural markets development for automobiles and developed various schemes• Developed process flow, operations procedures, put systems for credit and risk checks and Post Dated Cheques Management • Took care of designing marketing activities like advertising, events planning, monitoring competitors and new product development

New Delhi

• Oversaw the sales and collection at TSS Delhi and the area of operation was Delhi, NCR and Western UP• Looked after the collection agency and traced skip cases• Handled a gamut of functions including:o Dealing with fraud contracts falling under litigation areas and Acts viz. Sec.138, Sec.9, Sec.156 (3), Arbitrationo Disposal of repossessed stock• Developed and promoted competitive schemes to promote TATA Products• Accountable for designing scheme for new product launches• Successfully achieved disbursement of more than Rs 200 Crores and financed by 3200 no’s of TATA Motors vehicles in 2005-2006 which was almost double than previous year 2004-2005o TSS Delhi became the best volume branch in 2005-2006