Alphonso Davis

Alphonso Davis Email and Phone Number

Senior Business Development Representative @ GTT
Dallas, TX, US
Alphonso Davis's Location
Dallas, Texas, United States, United States
About Alphonso Davis

Seasoned Business Development and Sales Executive with a passion for unlocking the full potential of businesses. Boasting a successful track record in financial services, IT consulting, and banking sectors, and credited with delivering over $10 million in sales.Recognized for a keen ability to identify unique opportunities, develop growth strategies, and cultivate high-value customer relationships that drive robust, scalable solutions.Specializes in transforming underperforming operations into thriving businesses through strategic planning, team engagement, and innovative thinking.The ability to adapt, learn, and stay ahead of the curve is crucial in this constantly evolving business landscape, so please reach out if you have questions about your IT infrastructure!https://www.oneneck.com/about-us

Alphonso Davis's Current Company Details
GTT

Gtt

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Senior Business Development Representative
Dallas, TX, US
Alphonso Davis Work Experience Details
  • Gtt
    Senior Business Development Representative
    Gtt
    Dallas, Tx, Us
  • Oneneck It Solutions
    Senior Business Development Representative - Acquired By Us Signal, September 2024
    Oneneck It Solutions Jul 2023 - Sep 2024
    Facilitate connections between IT leaders within our target market and the organization's solutions architects, cultivating mutually advantageous relationships across colocation, hybrid cloud management/adoption, cybersecurity, M365 licensing, and managed and professional services.Cultivated cross-departmental relationships to identify novel markets, crafting tailored content to generate demand within these segments.Collaborated in a multi-departmental project group to enhance associate engagement within our predominantly remote workforce post-COVID.Collaborated with vendors and internal IT personnel to troubleshoot tool-related issues, contributing to overall team efficiency improvements.
  • Fidelity Investments
    Securities Processor
    Fidelity Investments Apr 2022 - Jul 2023
    Dallas-Fort Worth Metroplex
    • Continued tenure at Fidelity Investments with a promotion to a more strategic, business development role. • Tasked with identifying new business opportunities, expanding client base, and enhancing revenue streams.
  • Fidelity Investments
    Customer Relationship Advocate
    Fidelity Investments Jun 2021 - Apr 2022
    Westlake, Texas
    • Devised and executed business development strategies to enhance partner presence and market penetration, resulting in a 15% increase in partners and a 25% expansion in overall client base.• Improved client satisfaction ratings by 40% and drove the team to surpass monthly client service metrics by 15%.• Utilized the latest sales and marketing tools to streamline outreach efforts and identify potential business opportunities.
  • Titlemax
    Account Manager
    Titlemax Sep 2018 - Jan 2020
    Carrollton, Texas, United States
    • Served as the primary liaison between management and the loan department.• Exhibited effective account management techniques while efficiently utilizing company resources.• Developed and supervised complex tax assignments and projects for new and existing clients.• Negotiated account settlements and renegotiates client contracts.• Coached and mentored team members on how to deliver on the highest standards of customer service.• Ensured all federal and state guidelines, including FDCPA, were followed while meeting defined QualityAssurance requirements and other measures of success.
  • Onesource Virtual
    Customer Tax Account Manager
    Onesource Virtual Sep 2017 - Sep 2018
    Dallas, Texas, United States
    • Managed over 30 accounts that totaled over $25 million in revenue while achieving a 100% clientele retention rate with several fortune 500 clients.• Spearheaded partnerships with both internal and external business units, while allocating resources to maximize client satisfaction.• Developed and supervised complex tax assignments and projects for new and existing clients. • Served as escalation point for all account-specific service issues and complaints.• Ensured accuracy of monthly and quarterly reports, while leading meetings with clients and executive leadership.
  • Secure Collateral Management
    Account Specialist
    Secure Collateral Management Aug 2016 - Sep 2017
    Dallas/Fort Worth Area
    • Serves as the primary liaison between management and the loan department. • Exhibits effective account management techniques while efficiently utilizing company resources. • Finds innovative solutions to difficult management inquires and client accounts. • Negotiates account settlements and renegotiates client contracts. • Coaches and mentors team members on how to deliver on the highest standards of customer service.
  • Capital One Auto Finance
    Senior Account Coordinator
    Capital One Auto Finance Oct 2015 - Aug 2016
    Plano
    • Prevented financial losses by effectively reviewing highly sensitive accounts. • Coached and mentored new hires on how to best deliver on the highest standards of customer service. • Interpreted policy and procedure awhile utilizing decision-making skills to resolve customer issues.• Assisted in revamping department policies and procedures.
  • Citi
    Personal Loans Account Manager/On-Site Staff Trainer
    Citi Mar 2014 - Oct 2015
    Dallas/Fort Worth Area
    • Served as the primary liaison between management and the loan department.• Prepared and serviced company accounts by investigating problems and finding resolutions to create a positive borrower experience. • Coached and mentored team members on how to best deliver on the highest standards of customer service.• Worked high-level accounts with the management and legal team.
  • Swc Group, Lp
    Customer Support Specialist
    Swc Group, Lp Feb 2013 - 2013
    Dallas/Fort Worth Area
    • Negotiated payment plans to resolve customer accounts of all stages.• Used complicated computer systems for tracking, information gathering, and troubleshooting account information. • Assisted team in achieving monthly quotas and service targets.
  • Eos Cca
    Collections Representative
    Eos Cca Jun 2012 - 2013
    Dallas/Fort Worth Area
    • Received incoming calls from and made outbound calls to customers on delinquent accounts. • Used courteous and professional communication to negotiate satisfactory payment arrangements to a resolution. • Performed necessary transactions to correct misapplied payments, updated address information, completes waivers per authority guidelines and completed investigations necessary to resolve customer disputes.

Frequently Asked Questions about Alphonso Davis

What company does Alphonso Davis work for?

Alphonso Davis works for Gtt

What is Alphonso Davis's role at the current company?

Alphonso Davis's current role is Senior Business Development Representative.

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