Amanda Reed Email & Phone Number

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Raleigh, North Carolina

• Manage all incentive processes for active and potential energy efficient projects while ensuring maximum return on investments through available utility funding
• Manage hundreds of projects at any given time
• Designed and developed proposal template for turnkey projects
• Research constant fluctuations in program guidelines and requirements to keep the sales and sales support teams of 20, up-to-date ensuring the lowest return on investment possible to the customer
• Assist with quotations, proposals and turnkey projects to develop energy efficient lighting solutions to our potential and current end users
• Designed and developed databases of all applications filed to ensure progress is tracked accurately

• Developed scope of work for all branches as per customer contracts
• Designed and developed database to track all activity through project completion
• Reported to upper management and customer through the project’s entirety to ensure all parties are abreast of current activity
• Acted as customer’s liaison and handled all arising issues
• Prepared and submitted customer quotes
• Assisted accounts payable by coding all work and ensured all applicable discounts were taken

• Invoiced customers based on contract agreements
• Ensured all materials were billed based on accurate price margins
• Performed comparative analysis of all invoices versus their correlating job ticket
• Input all pertinent customer information and other data into AS400 System
• Assisted all branches with billing inquiries

• Input service calls daily via phone, email and fax into AS400 System based on extensive knowledge of customer contracts
• Dispatched service calls to branches expediting emergency calls to appropriate personnel
• Ensured completion of all service calls by communicating with Service Managers and expediting issues to Branch Manager when deemed necessary
• Prepared reports as requested by management and customers