Andrea Graham Email & Phone Number

Richmond, Virginia, United States

• Oversees the day-to-day operations of the firm’s client accounting functions, which include client/matter setup, billing, collections, and inventory management. Consistently provides a high level of service, balancing.
• Manages personnel issues (e.g., recruiting, hiring, counseling, evaluation, and termination) and reports to management on various performance issues within the department. Counsels employees on a variety of job-related.
• Administers the firm’s billing process, including prebill distribution, task-based billing, electronic billing and other client-driven billing specifications. Ensures process of taking bills from the prebill stage to.
• Ensures that client bills are processed as directed by the billing attorney and in a manner consistent with the firm client billing policies. Maintains a high level of quality control in the client billing area..
• Ensures active and persistent pursuit of all assigned accounts receivable, including GBNF.
• Prepares reports and analyses as required by firm management, attorneys and clients.

Richmond, VA

Ensures that client and matter data is setup properly and updated on a timely basis, in accordance with Firm procedures and policies. Works with Data Control staff to ensure billing rates are correctly set up. Generates and distributes prebills to billing contacts on both a monthly and on-demand basis. Revises prebills in accordance with billing attorney.

• Reviewed payable invoices for accuracy and assure that proper approval, coding, and matching is complete on invoice.
• Identifies vendors and allocates invoices through workflow to appropriate location and general ledger coding to ensure proper entry into computer.
• If needed, communicated verbally and/or in writing with vendors to correct or modify invoices received.
• Processes urgent requests on a daily basis for payment requests that are presented and have been pre-approved.
• Manage job cost invoices in Accounts Payable through verification, approvals and data entry.
• Process checks to pay vendors monitoring discount opportunities; verifying federal ID numbers.

I audited account payable claims before approving them for payment. I am responsible for catching any mistakes that have been made by the processor or the vendor prior to submitting payments. I also process account payable claims that come into the office.

Investigated possible fraudulent activity on current credit card accounts. Handled 60-100 inbound/outbound calls per day. Composed correspondence requesting additional information to escalate resolution to claims of fraud. Responsible for recovering money due to fraudulent activity.Abided by Federal regulations and laws covering fraud guidelines.