Here at FedEx Office, I oversee the functionality of the office. I push through and start Various online orders. I carry through tasks as well as allocate team members tasks as well. I work closely with management to provide the ultimate experience for customers in the office. I allocate duties for monthly marketing changes to the office, I complete all necessary tasks provided to make sure FedEx office is audit/visit ready everyday. I train newly hired employees. I handle inventory counts, PO’s, as well as organization of the company email, incoming and outgoing calls, and other clerical duties.

I worked as a Pawnbroker and would provide customers with loans based on my assessment of the value of any functional items, precious metals, or diamonds that they had to offer. I used weaker nitric acid to test the karats of the metals and I studied diamonds with a loop to verify that they were permissible. I regularly sought opportunities to upsell and add on additional merchandise by creating friendly relationships and fair deals with regular and new customers. I also used outside resources such as Letgo to bring customers to the company. I worked as a team member performing cashier duties, answering a high number of inbound calls, product assistance, and upkeep of the sales floor. I worked a very flexible schedule here being that my manager counted on me to be a hard worker and having a shortage of employees.

I worked all positions on the floor which included Cashier where I would remind customers of any promotions going on while computing sales prices, totaling purchases, and processing payments. I was also a sales associate and stylist which is when I greeted customers upon entrance and assisted them with finding merchandise and giving my opinion when asked based on their needs. I replenished floor stock, answered incoming calls, processed shipments to ensure product availability for customers, and maintained the upkeep of the sales floor and dressing room.

I worked as a cashier for this establishment handling money, answering incoming calls, and serving customers their food.