Alyssa Armstrong Email & Phone Number

Fort Worth, Texas, United States

Fort Worth, Texas, United States

Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Strong administrative skills, including inventory management, billing, and patient records management.

Dallas/Fort Worth Area

-Responsible for account development, cold calling, assessing client needs, and identifying solutions-Manage account relationships, contract negations, sales, pricing, billing, and logistics-Collaborate with cross-functional teams to improve customer service experience-Lead planning, strategy, proposal process, and bid preparation-Perform market research on competitive landscape and industry trends-Train and mentor new sales representatives

executing the day-to-day operations of a high volume spa, along with specific assigned responsibilities. The Assistant Manager is a main customer service representative through both face-to-face and phone interaction with our clients. A more extensive list of the responsibilities is as follows:-Meet membership sales goals (maintained at 30-50%)-Communicate sales promotions and service options with clients and front desk team-Schedule/Confirm appointments and balance the daily appointment book-Greet and check-in/out clients before/after their appointment-Learn about our products and services for effective, clear communication-Execute the daily operational tasks, day-to-day goals and priorities assigned by management-Communicate the continually changing schedule and operational needs with coworkers-Communicate with both massage therapists and estheticians to maximize the appointment book-Manage all scheduling for front desk staff, massage therapists, and estheticians-Oversee training of staff-Create and aid in implementation of sales goals for staff.-Oversee implementation of corporate protocols.