Alyssa Morse Email & Phone Number

Napa, CA

• Oversee all documents involved in real estate transactions reviewing for accuracy and completeness.
• Assist agenet in communications with all parties invloved in transaction maintaing flow and organization.
• Manage timeline making sure all deadlines are met and transaction file is complete at close of escrow.

Glen Ellen, CA

• Manage wine club consisting of 1200 members focusing on developing and maintaining relationships with members and offering exceptional customer service resulting in high customer retention.
• Successfully transitioned winery through major database software changes, a website redesign introducing e-commerce, modern reservation system and a POS system change all resulting in higher sales.
• Developed and implemented DTC outreach programs focusing on social media and e-mail marketing.
• Provide support to winery owner by taking on a diverse role and helping wherever needed including hospitality, operations management, executive assistance, event coordination and technical support.
• Oversee daily tasting room operations and provide leadership to a small team of part time employees.
• Provide winery visitors with memorable experiences while executing sales in a low pressure manner.

Windsor, CA

• Assisted in development, preperation and execition of special events.
• Provided guests with excellent customer service at special events in general public and VIP areas.
• Assisted wine club/event manager with administrative tasks in winery office.

Glen Ellen, CA

• Established initial contact with local tour companies, restaurants and other wineries to build relationships and marketing alliances.
• Educated customers on the winery’s philoshopies, history and products.
• Assisted owner with administraive tasks including designing new rack cards and tasting room materials.

Rohnert Park, CA

• Provided level 1 support for Microsoft Office for 3,000 staff and faculty members.
• Responsible for tracking and recording all state owned inventory used on campus.
• Setup dual platform processing systems on all new campus computers.
• Provided administrative support to department staff members.