Alyssa Turner Email & Phone Number

San Francisco, California, United States

-Assisted current and potential customers via phone and email with understanding our fintech company's product and with troubleshooting. -Handled between 20-40 inbound calls per day.

-Experience with Salesforce. Assisted small business to enterprise level customers via email, phone, web-meeting, and live chat channels with troubleshooting technical issues, billing matters, and performing customer training.- Rapidly acquired expertise in diagnosing and resolving issues with various external systems, such as Stripe (fintech), Twilio.

Lindon, Utah, United States

-Guiding clients via email, phone, web-meeting, and live chat channels on how they can use BambooHR’s software to achieve their company’s Human Resource goals.-Troubleshooting technical issues, and efficiently navigating a large variety of different resources for key information needed to solve problems.-Providing outstanding customer service while.

Salt Lake City, Utah, United States

-Conducting rapid wetland site assessments in a team of two to evaluate the hydrologic, physical, and biotic components of a wetland sample site's health. Other responsibilities included soil and water quality surveys, digitization, proofreading reports, and data entry and cleansing in ArcGIS, Microsoft Excel, and Access.

Plattsburgh, NY

-Trapped and identified mosquitoes to species using gravid, box, and CDC light traps at six different locations around Clinton County for New York's Vector Surveillance Program. -Experience setting and retrieving malaise traps.-Completed phytoplankton surveys using a picture guide for Lake Champlain.-Gave a concluding presentation at the 2019 Altona.

Plattsburgh, New York

-Housing and Residence Life position. The CA position is equivalent to an RA position at other colleges. My responsibilities include: -Collaborating with my Co-CA on my floor to make creative and engaging floor programs and bulletin boards for freshmen students. -Working with the other CAs in the building as a team to monitor the students' safety and.

Plattsburgh, New York

-Student Aid in SUNY Plattsburgh's Honors Center-Clerical duties, greeted guests, composed correspondences, answered student and professor inquiries about the Honors program-Provided assistance in organizing, purchasing supplies for, and managing Honors Student Association events.-Design bulletin boards for Honors Student Association.

Plattsburgh, New York

-Ensured customers experienced great customer service-Efficiently checked customers out in a timely manner, experience in cash-handling-Kept sales floor orderly and restocked, managed dressing rooms.-Summer, Black Friday and Christmas season.

Plattsburgh, New York

-Provide excellent customer-service experience to ensure comfort of patient-Prepped prescriptions, took stock of medication, managed and processed online prescriptions.

Bachelor Of Science - Bs, Environmental Science

Bachelor Of Science - Bs, Ecology

Botany/Plant Biology

Education record