• Intermediating between buyers and sellers of property. Listening to buyers’ and sellers’ needs, andtrying to find a compromise that is beneficial for both parties.• Ensuring sales advertisements receive the necessary online and offline visibility - for examplethrough websites, social media, paper flyers and print advertising.• Receiving offers, assessing the needs of buyers and conducting open for inspections of properties• Carrying out property valuations and… Show more • Intermediating between buyers and sellers of property. Listening to buyers’ and sellers’ needs, andtrying to find a compromise that is beneficial for both parties.• Ensuring sales advertisements receive the necessary online and offline visibility - for examplethrough websites, social media, paper flyers and print advertising.• Receiving offers, assessing the needs of buyers and conducting open for inspections of properties• Carrying out property valuations and appraisals• Assisting clients with the financial and legal aspects of completing a property sale or purchase.• Accepts and lists properties for sale and lease, conducts inspections, and advises buyers on themerits of properties.• Advising vendors of sales and marketing options such as sale by Auction/Tender/Treaty/Private.• Assessing buyers' needs and locating properties for their consideration.• Offers valuations and advice for buying and selling residential properties, and structures the terms ofthe settlement.• Seeking out & identifying prospective & potential vendors through various means of Prospecting,• Promoting sales of properties through brochures, open houses, print and online listings.• Presenting properties and accompanying prospective buyers during property inspections.• Writing vendor reports, appraising properties, preparing contracts and documents, negotiating termsbetween buyers and sellers and facilitating settlements.• Advising clients on market conditions, prices, mortgages, legal requirements and related matters,such as construction work, financing, maintenance, repairs, and appraisals.• Developing networks of solicitors, lenders, and tradespeople to whom clients may be referred.• Keeping current & in-depth knowledge of the property market.• Knowledge of promotional, Marketing & Sales techniques with a Goal-oriented & Client-focusedattitude.• Professional Organizational & Communication & team-working skills. Show less

• Intermediating between buyers and sellers of property. Listening to buyers’ and sellers’ needs, andtrying to find a compromise that is beneficial for both parties.• Ensuring sales advertisements receive the necessary online and offline visibility - for examplethrough websites, social media, paper flyers and print advertising.• Receiving offers, assessing the needs of buyers and conducting open for inspections of properties• Carrying out property valuations and… Show more • Intermediating between buyers and sellers of property. Listening to buyers’ and sellers’ needs, andtrying to find a compromise that is beneficial for both parties.• Ensuring sales advertisements receive the necessary online and offline visibility - for examplethrough websites, social media, paper flyers and print advertising.• Receiving offers, assessing the needs of buyers and conducting open for inspections of properties• Carrying out property valuations and appraisals• Assisting clients with the financial and legal aspects of completing a property sale or purchase.• Accepts and lists properties for sale and lease, conducts inspections, and advises buyers on themerits of properties.• Advising vendors of sales and marketing options such as sale by Auction/Tender/Treaty/Private.• Assessing buyers' needs and locating properties for their consideration.• Offers valuations and advice for buying and selling residential properties, and structures the terms ofthe settlement.• Seeking out & identifying prospective & potential vendors through various means of Prospecting,• Promoting sales of properties through brochures, open houses, print and online listings.• Presenting properties and accompanying prospective buyers during property inspections.• Writing vendor reports, appraising properties, preparing contracts and documents, negotiating termsbetween buyers and sellers and facilitating settlements.• Advising clients on market conditions, prices, mortgages, legal requirements and related matters,such as construction work, financing, maintenance, repairs, and appraisals.• Developing networks of solicitors, lenders, and tradespeople to whom clients may be referred.• Keeping current & in-depth knowledge of the property market.• Knowledge of promotional, Marketing & Sales techniques with a Goal-oriented & Client-focusedattitude.• Professional Organizational & Communication & team-working skills. Show less

Sales Executive

The REAL Estate Agent

Core duties and responsibilities: Circulates on train stations and PTA car parks as directed and in accordance with Transit Officer’sOperating Manual to ensure a safe and secure environment for passengers whilst on the railreserve. Provides a full range of customer service assistance and information concerning Urban Rail andMetropolitan Bus and Ferry services and in medical emergencies renders first aid consistent withthe level of proficiency. Ensures customer… Show more Core duties and responsibilities: Circulates on train stations and PTA car parks as directed and in accordance with Transit Officer’sOperating Manual to ensure a safe and secure environment for passengers whilst on the railreserve. Provides a full range of customer service assistance and information concerning Urban Rail andMetropolitan Bus and Ferry services and in medical emergencies renders first aid consistent withthe level of proficiency. Ensures customer complaints and enquires are dealt with in accordance with Public TransportAuthority’s Customer Charter. Carries out regular ticket inspections as directed or as part of a team in accordance withprocedures described in the Transit Officer’s Operating Manual. Interacts with passengers to enhance and promote the positive image of Public TransportAuthority and the services it offers. Operates in potentially complex and stressful environments such as assisting emergency andsafety control officers as directed in the event of emergencies, security or system failures andoperational needs. Compiles court briefs, evidentiary statements, and preparation of daily reports. Reports on the effectiveness of train/bus interchanges and assists in the coordination ofconnecting services in liaison with local bus operators. Complies with the requirements of upgrades and changes to fare, ticketing, and system accesstechnologies consistent with training. Carries out as directed, such tasks and functions that are within the limits of the employee’s skills,competence, and training. Show less

Core duties and responsibilities: Circulates on train stations and PTA car parks as directed and in accordance with Transit Officer’sOperating Manual to ensure a safe and secure environment for passengers whilst on the railreserve. Provides a full range of customer service assistance and information concerning Urban Rail andMetropolitan Bus and Ferry services and in medical emergencies renders first aid consistent withthe level of proficiency. Ensures customer… Show more Core duties and responsibilities: Circulates on train stations and PTA car parks as directed and in accordance with Transit Officer’sOperating Manual to ensure a safe and secure environment for passengers whilst on the railreserve. Provides a full range of customer service assistance and information concerning Urban Rail andMetropolitan Bus and Ferry services and in medical emergencies renders first aid consistent withthe level of proficiency. Ensures customer complaints and enquires are dealt with in accordance with Public TransportAuthority’s Customer Charter. Carries out regular ticket inspections as directed or as part of a team in accordance withprocedures described in the Transit Officer’s Operating Manual. Interacts with passengers to enhance and promote the positive image of Public TransportAuthority and the services it offers. Operates in potentially complex and stressful environments such as assisting emergency andsafety control officers as directed in the event of emergencies, security or system failures andoperational needs. Compiles court briefs, evidentiary statements, and preparation of daily reports. Reports on the effectiveness of train/bus interchanges and assists in the coordination ofconnecting services in liaison with local bus operators. Complies with the requirements of upgrades and changes to fare, ticketing, and system accesstechnologies consistent with training. Carries out as directed, such tasks and functions that are within the limits of the employee’s skills,competence, and training. Show less

• Work autonomously as well as within a team, providing responsible, effective and proactive customer service while maintaining a physical presence in offering assistance, direction, guidance and support to passengers and members of the public seeking access to station facilities and services• Implement outstanding customer service skills in all aspects of ticketing assistance, bus and train scheduled timetables/operations, and information related to rail travel • Assist special need… Show more • Work autonomously as well as within a team, providing responsible, effective and proactive customer service while maintaining a physical presence in offering assistance, direction, guidance and support to passengers and members of the public seeking access to station facilities and services• Implement outstanding customer service skills in all aspects of ticketing assistance, bus and train scheduled timetables/operations, and information related to rail travel • Assist special need passengers, schools, interest groups, tourists etc through the timely provision of accurate up-to-date information, itineraries, fares, delays, running patterns and any other related matters• Monitor and assist customers entering and leaving stations via fare gates/control booths, including checking valid tickets, issuing infringements, providing basic revenue protection and addressing fare evasion • Operate equipment relevant to the role, including two-way radios, public address systems, control booths and fare gates• Provide appropriate assistance to passengers during periods of service disruption, change and emergency situations (in accordance with directions from the Chief Warden and/or appropriate operational staff)• Manage unforeseen circumstances, including confrontational situations/negative behaviours/related incidences; liaising with security and/or other staff to initiate appropriate action for obtaining backup support as per PTA policies and procedures• Maintain surveillance of equipment, facilities and property within jurisdiction of Railway stations and Rail services• Report on cleaning, maintenance, repairs, malfunctions, vandalism, damage, accidents and incidences on platforms and Rail facilities• Demonstrate a strong commitment to engage in ongoing professional development, continuous improvement and support towards new initiatives Show less

• Work autonomously as well as within a large team, providing customer service for the safe, secure and timely transportation of passengers throughout the metropolitan region• Conduct pre-start checks on buses; identifying and rectifying faults when detected, including electrical and mechanical issues; applying analytical skills, fault-finding diagnostic techniques and troubleshooting processes and procedures• Apply sound knowledge, understanding and awareness in basic repairs… Show more • Work autonomously as well as within a large team, providing customer service for the safe, secure and timely transportation of passengers throughout the metropolitan region• Conduct pre-start checks on buses; identifying and rectifying faults when detected, including electrical and mechanical issues; applying analytical skills, fault-finding diagnostic techniques and troubleshooting processes and procedures• Apply sound knowledge, understanding and awareness in basic repairs, maintenance and preventative maintenance of all gas and diesel operated buses• Inspect rigid and articulated buses to ensure safety compliance against standards and regulations; providing recommendations for further action as required• Keep up-to-date with current technical data, operating procedures, reporting, documentation, operational changes, shift adjustments and matters arising • Attend to special need passengers and mums/bubs; assisting with special equipment i.e. wheelchairs, ramps, prams, etc • Comply with strict traffic regulations, routes and detours, bus-service timetables, school specials, and provide relevant helpful tourist information when appropriate Show less

Customer Service duties as previously mentioned, including the following:• Provide safe, secure and timely passenger transportation across the metropolitan region according to customer requirements• Maintain and deliver high industry standards through the implementation of engaging professional communication and best practice service delivery• Manage behaviours through a calm, self-controlled, friendly approach while diffusing potential conflict situations• Help passengers with… Show more Customer Service duties as previously mentioned, including the following:• Provide safe, secure and timely passenger transportation across the metropolitan region according to customer requirements• Maintain and deliver high industry standards through the implementation of engaging professional communication and best practice service delivery• Manage behaviours through a calm, self-controlled, friendly approach while diffusing potential conflict situations• Help passengers with loading and unloading baggage, luggage, groceries, wheelchairs and walkers• Liaise, mediate, negotiate and network with Dispatch Company, Customer Service Representatives, Office Personnel and customers• Manage cash and EFTPOS payments, complete all paperwork to standard, comply with traffic and company regulations, policies and procedures, and monitor hazard/safety awareness at all times • Actively participate in the informal cab driver community; assisting, mentoring, training and supporting others as required • Operate radio, telephone, computers and in-house management systems relevant to the position Show less

 Supervising the preparation of all food --• Ensuring all food is prepared as per food preparation requirements. • Ensuring meals are produced on time, and sufficient quantities are available for the various areas. • Maintaining stock levels of all kitchen supplies. • Preparing daily pastry and bakery requirements as per the menu. • Be available for functions as they arise to ensure that the food is prepared and served as required.  Overseeing and supervising all… Show more  Supervising the preparation of all food --• Ensuring all food is prepared as per food preparation requirements. • Ensuring meals are produced on time, and sufficient quantities are available for the various areas. • Maintaining stock levels of all kitchen supplies. • Preparing daily pastry and bakery requirements as per the menu. • Be available for functions as they arise to ensure that the food is prepared and served as required.  Overseeing and supervising all kitchen staff --• Ensuring all staff is aware of their duties and what is expected of them. • Teaching new staff skills, they require to perform their roles to the required standard. • Delegating duties to the kitchen staff as per the menu requirements. • Overseeing and monitoring the work of kitchen staff to ensure all tasks are done as required. • Giving staff feedback on their performance to enable staff development. • Ensuring any staffing issues are resolved fairly and quickly.  Managing kitchen stocks & ensuring --• Wastage is minimized by careful supervision of food preparation methods. • Proper hygienic storage methods are utilized to prevent food loss. • The security of all alcoholic and non-alcoholic drink stocks. • Overseeing the ordering and control of stock levels. • Coordinating all food purchasing, budgeting, and planning operations with other staff members.• Inspecting cooking equipment, supplies, work areas, and ingredients to ensure constant conformance to regulatory standards. Assisting the Catering Manager/Owner as required --• Managing the Catering Department in the Catering Manager’s absence. • Assisting the day-to-day running of the department.• Carrying out other tasks as required by the Catering Manager.• Paying careful attention to the operating budgets of the department to ensure that costs are controlled to maintain the correct levels of spending. Show less

o Customer service, monitoring behavior, CCTV footage, camera surveillance, alarm systems, policy and procedural compliance, crowd control, first aid, self-defence, physical combat training, police assistance, Australia Law and Order, timely feedback, research and reporting, record keeping, two-way radios, confidentiality, quick responsive intervention, integrity and sound judgment.