I bring 10 years of experience in the health and welfare domain, leveraging strong data analytical skills and proficiency in M365 cloud solutions along with extensive knowledge in SQL and Python to deliver impactful results. Some of my highlights:Successfully integrated 14 mid-cap US-based clients into our health and benefits web-based enrolment platform, leading to a 12% expansion in our client base.Translated business needs into a comprehensive Business Requirement Document (BRD), encompassing leave of absence and disability benefits, resulting in a 20% reduction in processing errors and improved customer satisfaction.Developed a gap analysis that identified areas of improvement in existing business processes, leading to a 15% increase in process flows and a 20% decrease in stakeholder complaints.Acquainted with Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) methodologies leveraging the Agile Approach, contributing to a 10% reduction in project timelines.Created and executed 500+ test cases/ test scenarios for various types of testing like Unit testing, Integration testing, Regression testing, user acceptance testing (UAT), and performance testing, resulting in a 95% test pass rate.Designed user stories and implemented informative, actionable, and repeatable reporting and dashboards highlighting relevant business trends, resulting in a 50% reduction in decision-making time and a 10% increase in identifying new business opportunities using Power BI.Professional Skills and Expertise:• Data Visualization and Reporting using Power BI (Power Query, API, DAX) & MS Visio• Defect tracking and Project Management- Maestro or Jira, Asana, and MS Project• SQL Scripting and Databases Implementation – SQL (Microsoft SQL Server, MySQL, PostgreSQL, SSIS, SSRS)• Power user of MS Office (Excel, PowerPoint, VLOOKUP, Pivot, VBA)• Coding and Data Debugging using Python and PySpark• Data Analytics Tools such as SAS and Tableau• Workflow Management Tool – Jira & Power Automate• Skilled in Azure Microsoft 365 (Teams, SharePoint, OneNote)• Adequate User of PowerShell Scripts • Familiar with Jenkins Batch Jobs• Change Management Tool such as Confluence Management