Amanda Benjamin Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

• Providing a warm and professional welcome to customers upon their arrival at the Branch;• Performing payment and withdrawal processing, efficiently handling day-to-day banking• Transactions; • Assisting customers in establishing and managing their accounts, ensuring accurate and up-to-date information;• Proactively promoting and educating customers about available financial products and services; • Aid customers in navigating and utilizing IT systems for updating account details;• First Line of Defense AML compliance;• Responsible for account opening;

Dublin, County Dublin, Ireland

• Daily billing. Processed invoices, expense reports and payment transactions.• Handling enquiries via telephone, e-mail, and social media and to respond to all enquiries in a timely manner.• Assisting and manage the availability and co-ordination of the venue function diary within the strategy of the property.• Initiative in generating sales, to manage and coordinate all central queries and sales, delivering high level of service in all transactions.• Assisting with report and monitoring all inbound sales administration.

Ireland

Provided a personalized service to all customers who entered the store. It was here that I was truly able to showcase my love of customer service by ensuring they received knowledge of all store promotions and special offers.• Ensuring an exceedingly high level of customer service.• Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager.• Strong organisational and planning skills with close attention to detail.• Gained valuable experience in using effective sales techniques.• Building great relationships with customers, colleagues and suppliers.

São Bernardo Do Campo, Sao Paulo, Brazil

Alpes Equipments provides automation equipment, nationalization and replacement of industrial parts and components.• Listened to customer concerns and needs and directing customer to a satisfactory outcome.• Maintaining and updating files, emails and systems database.• Managing and organizing executive's schedule and priorities and all national and international travel arrangements.• Managing complex daily calendar and scheduling of high-level meetings for the director.

Santo André, Sao Paulo, Brazil

De Canto em Canto Baby is specialized in designing baby room, offering the best products available in the national market. • Liaised with relevant organisations and clients.• Maintained accounts receivable, payable listings in QuickBooks.• Preparing and monitoring payable invoices and expense reports.• Arranging conference calls, meetings, lunches and dinners as required.• Assisted in all general office duties; including events/meetings, receiving and shipping, reception coverage, executive calendar scheduling and maintenance, and supply ordering.• Recording information and maintaining current documentation.• Demonstrated excellent knowledge and proficiency in using MS office suite that includes Excel, Word, PowerPoint, Outlook and OneNote.

Sao Paulo, Brazil

• Evaluated accounts for credit and monitored for potential profit loss, or risk of fraud.• Handled high-level, high-credit risk decisions.• Assistance and negotiation with collection companies and banks.• Management of daily and monthly reports of the department of credit and collection.• Experience in analysis, write-offs and accounting reconciliations, using Oracle EBS system.• Analysis and risk prevention of new and old customers.• Collection and agreements with customers with late payment.• Balance analysis for fraud prevention and lending to customers.• Daily and monthly billing department reporting management.• Negotiation and agreements with customers in arears.• Monthly billing. Processed invoices, expense reports and payment transactions.• Processing of invoices (incoming and outgoing) which involves ensuring correct approvals are obtained for all expenditure and payments and that invoices and VAT elements are recorded correctly in the accounts.• Responsible for providing necessary regulatory information for the appropriate agencies.

Accounting And Finance

Certificate, Communication Skills

Bachelor'S Degree, Business Administration And Management, General