Amanda Blake Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Banff, Alberta

This current position is a restructuring and redefining of previous position so many tasks and responsibilities are the same. Day-to-day tasks facilitated within the internal reservation platforms, however an on-going knowledge of the Microsoft Office suite, (Word and Excel) is asset.<<< Responsibilities include >>>Maestro (hotel reservation system)- loading client contracts including seasonal pricing changes, restrictions & specialty package rates-… Show more This current position is a restructuring and redefining of previous position so many tasks and responsibilities are the same. Day-to-day tasks facilitated within the internal reservation platforms, however an on-going knowledge of the Microsoft Office suite, (Word and Excel) is asset.<<< Responsibilities include >>>Maestro (hotel reservation system)- loading client contracts including seasonal pricing changes, restrictions & specialty package rates- creating staff/industry, group/event, F&B rates- client profile set-upPacific/Wizard (main reservation system)- providing support to reservation team with booking issues and pricing conflicts- creating/tracking/reporting discount codes- client profile set-up- tracking/reporting payments due on reservationsRTP (attraction direct reservation system)- investigating/correcting attraction ticket errors- client profile set-up/mapping between systems for clients- tracking/reporting client profilesAdmin tasks- developing standard operation manuals SOPs for agents- creating/maintaining an online resource wiki of current and upcoming products- distributing weekly informational emails- reviewing/updating seasonal sales documents- new product testing/review Show less

Banff, Alberta

Jul - Dec 2016: Appointed as Senior Product Services CoordinatorAs well as the general Product Service duties, being a Senior Coordinator also is expected to represent the product team in department meetings, and the main contact when dealing with suppliers.----------------------------------------------------------------------------------------------------------Working closely with a small team of Product Services Coordinators, assisting in both the day-to-day and annual… Show more Jul - Dec 2016: Appointed as Senior Product Services CoordinatorAs well as the general Product Service duties, being a Senior Coordinator also is expected to represent the product team in department meetings, and the main contact when dealing with suppliers.----------------------------------------------------------------------------------------------------------Working closely with a small team of Product Services Coordinators, assisting in both the day-to-day and annual operations of the team. Responsibilities include; assisting with the annual contracting process, negotiating rates and policies with suppliers across Canada, carrying out product entry on behalf of Brewster Vacations, assisting with the successful roll-out of our annual publications and managing the Inventory & Room Block. Day-to-day tasks will be facilitated within the internal reservation platform, however a strong knowledge of the Microsoft Office suite, including Word, Excel and Publisher, is a major asset. Show less

Banff, Alberta

Vacation Planners are eager to assist in creating a dream vacation in Canada. Plus, they can make recommendations based on personal experience and expertise. Based in the Canadian Rockies, we are here to assist travel agents or direct guests.

Columbia Icefield

The Ticket Agent role will provide service in the form of ticket sales to individuals and tour groups. This position requires the ability to work in a team environment as well as independently. Responsibilities include; operate the front office ticketing system, collecting payment and issuing tickets to individual customers and tour groups, ensuring that each customer interaction is friendly, courteous, and professional.Gained some experience at the Front Desk of the Glacicer Inn Hotel