Amanda Evans Email & Phone Number

Williamsport, Pennsylvania Area

Review, investigate and track Medicare grievances, appeals, and provider claims disputes submitted, and pursue formal resolution for members and providers within required guidelines

• Plan, design and produce events ranging from weddings to corporate events to birthday parties• Budget and cost analysis of different type of events • Meeting with clients to discuss the specifications of the events• Liaison with caterers, florists, photographers and other professionals• Requiring extreme attention to detail and organizational skills• Accounts Payable/Receivable• Marketing• Insured the events went smoothly and the feedback from attendees was exceptional

Muncy, Pa

Providing customers with an overall exceptional buying experience by being a single point of contact to assist in providing answers to any questions they may have about our products and services and assisting with their purchases.

Williamsport, Pennsylvania Area

• Project team lead for FiOS Deployment Rebuild Initiative in Mid-Atlantic states after Hurricane Sandy• Responsible for organizing and managing FiOS deployment teams in new markets• B2B sales experience and customer service skills and consistently able to meet or exceeded monthly sales objectives• Assist with lead generation and follow up, along with relationship retention and maintenance.• Skilled at customer retention techniques and conflict resolution skills• Maintained excellent quality and customer service standards• Responsible for data entry regarding customer account information• Handled executive escalations regarding customer complaints• Implemented product and sales training courses and assisted with development of training materials for new hires• Completed on-going training initiatives for new products and procedures for the Mid-Atlantic and Potomac region• Assisted onsite technicians with urgent installation & service order issues• Point of contact for 250+ small business consultants between 6 offices throughout Mid-Atlantic and Potomac Regions as a help desk• Provided administration and sales support to the sales team, managers, and other departments where applicable.

Williamsport, Pennsylvania Area

• Responsible for talent acquisition• On-boarding and training of new hires• Opening & closing procedures• Performed daily inventory audits• Assisted in HR & office management duties• Responsible for scheduling employees• Activated new lines of service & equipment• Assisted with equipment issues• Processed billing payments• Exceeded monthly sales goals